Live account hacked then deleted

Discus and support Live account hacked then deleted in XBoX Accessibility to solve the problem; My gamertag from 2015 was hacked about 60 days ago. I have been deployed for a while so unfortunately I didn't notice till I tried to sign in today. I... Discussion in 'XBoX Accessibility' started by Faxy82, Jan 29, 2022.

  1. Faxy82
    Faxy82 Guest

    Live account hacked then deleted


    My gamertag from 2015 was hacked about 60 days ago. I have been deployed for a while so unfortunately I didn't notice till I tried to sign in today. I tried to recover the email but its saying it no longer exists. like someone deleted the account completely. But I see my account online. So I know someone is using it. What can i do?

    :)
     
    Faxy82, Jan 29, 2022
    #1
  2. Mistress Sara Win User

    Account hacked and deleted

  3. AbledMantis9839 Win User

    Account hacked and deleted

    Hello,
    the problem is that this person has totally delete my account. can I use my gamertag with another email address?
    thank you
  4. XBF Crystal P Win User

    Account hacked and deleted

    Hey there,

    Thanks for reaching out. I'm sorry to hear about the issue trying to contact customer support.

    Try this:

    When you go to
    Contact Us to
    get it to request a callback follow these steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select no
      thanks, then select category system update
    • Step 3-----gives some troubleshooting or help tips
    • Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you.



    Hope this helps.
  5. jem_1960 Win User

    Account hacked and deleted

    Hi, thanks for that

    Yes, I've spent quite a lot of time on that page, but entirely failed to find anywhere where I can request a callback. I've looped round the autobot several times, which offers me a link to 'talk to a person' - which puts me straight back onto that page.

    There may well be a link there that will solve all my problems but I just can't see it - if you can point me in the right direction I'd be very grateful

    with thanks,

    Jem
  6. AbledMantis9839 Win User

    Account hacked and deleted

    hello, I contact the service but he tells me that the information is not sufficient, can you help me because I filled the form and still nothing.
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Live account hacked then deleted

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