Locked out of my account

Discus and support Locked out of my account in XBoX Accessibility to solve the problem; So anyone have any good ways of getting back into your account? My xbox was stolen and I made my account like 6-7 years ago so I dont know any of my... Discussion in 'XBoX Accessibility' started by Cummins95, Jul 8, 2019.

  1. Cummins95
    Cummins95 Guest

    Locked out of my account


    So anyone have any good ways of getting back into your account? My xbox was stolen and I made my account like 6-7 years ago so I dont know any of my info. I still know my password and user name but it says its locked. Ive spent $100s on games and movies
    over the years and dont wanna lose it all. Any help is appreciated

    :)
     
    Cummins95, Jul 8, 2019
    #1
  2. SkippingOrange5 Win User

    Locked out my account

    It currently exists on a console and has been for the last year.
  3. Miss Portia Win User

    Locked out my account

    Hello there! Does the account currently exist on a console, or are you trying to add it to a new console?
  4. rhi the bave Win User

    locked out of my account.

    You might want to call Xbox Cusotmer Support for help with this one!
  5. Lee-1D32687A-8B6E-48 Win User

    locked out of my account

    Hey mate, sorry to hear about your troubles. Do you still have access to the email account tied to your Xbox Live profile? If so, there might be chance of changing your password and regaining access. If not, and you no longer have access to the email address,
    know the password, or know your security question, there isn't a whole lotta hope in getting access to your account. Auto Renew isn't a contract, and you're welcome to cancel it at any time. You won't be able to get a refund for time already purchased, but
    contacting PayPal and asking them to stop the automatic payments is probably your best option and there shouldn't be any repercussions from Xbox, aside from no longer being able to access Gold features, although it sounds like you haven't been able to regardless.
  6. dumbass456 Win User

    locked out of my account

    well i believe the email was deleted along time ago or i just have no idea what it is. the policy is flawed because i have ways of identifying myself as the account holder but they would rather have me tell them an email that hasn't been used in years or
    might not exist anymore. i have had many problems in the past with xbox and its always been confusing nonsense that could have been easily settled if there wasn't so much bureaucracy involved. so i believe im going to get rid of my xbox and start over with
    playstation. half of my friends have done it because they were fed up with microsoft and have had no complaints since. so microsoft you just lost another customer.
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Locked out of my account

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