Locked out of saves

Discus and support Locked out of saves in XBoX Games and Apps to solve the problem; I pre-ordered Dragon Age: Inquisition and got the weapon dlc. When I went back to load up a save game the game said that it could not launch because I... Discussion in 'XBoX Games and Apps' started by jarryd 1, Nov 18, 2014.

  1. jarryd 1
    jarryd 1 Guest

    Locked out of saves


    I pre-ordered Dragon Age: Inquisition and got the weapon dlc. When I went back to load up a save game the game said that it could not launch because I did not have that dlc installed but it was still on my hard drive. I deleted the dlc and went to re-download
    it to see if that would fix it but the dlc is not in the store. I locked out of my saves is there a way to fix this?

    :)
     
    jarryd 1, Nov 18, 2014
    #1
  2. Toxic Raven
    Toxic Raven Guest
    Toxic Raven, Nov 18, 2014
    #2
  3. Locked out of profile

    Finally fixed my xbox up after putting it on the backburner for a couple years. Everything was proper till I plugged internet access into the xbox, causing an update which locked my xbox live profile until I signed in with my microsoft account. Thing
    is I can't remember the email for my microsoft account "xxxtilldeathxxx". Its been a real long time since I've done anything with it, in fact I didn't know I even had one until today. I've searched for my gamertag on this website and found the correct
    account so I know it exists. The security question is "what was your first job?" -Its been more than 5 years, I didn't even have a job back then so, I've no idea whatsoever I could have put down. I'm worried I might have used a throwaway email or forgotten
    it entirely as it is not one of the four emails I use exclusively. I mean, I have a bevy of ways I can prove that I'm me, thats beyond simple, I just have no clue what my address would be or that question. Starting to get a bit nervous about losing all
    of my save data over something like this.

    P.S. I am ofcourse posting on a different account than the one I am referring to.
     
    xxxshenaniginsx, Nov 18, 2014
    #3
  4. Beaver Jones Win User

    Locked out

    Yeah, that's what I can't use and there is no other option listed for contacting support.
  5. Beaver Jones Win User

    Locked out

    Is there some other way to contact someone about this issue as I can not use the chat on this comp and I would like some sort of way to resolve this.
  6. Legends Future Win User

    locked out

    Please don't post personal information in the forums
  7. gds1972 Win User

    Locked out

    Hi

    You will need to contact the support team directly using the link below and they should be able to help to unlock your console for you. You will need to use the option of Request a call from support or Chat with Xbox Support.

    http://support.xbox.com/contact-us
  8. Beaver Jones Win User

    Locked out

    Same thing just happened to me trying to download DLC.
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Locked out of saves

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