Log in problem in Microsoft Store of Xbox

Discus and support Log in problem in Microsoft Store of Xbox in XBoX Accessibility to solve the problem; I can not open wish-list anymore in Microsoft Store, Xbox after I changed my microsoft account password. I only see this page and can not go on with... Discussion in 'XBoX Accessibility' started by JonnyWH, Jul 20, 2019.

  1. JonnyWH
    JonnyWH Guest

    Log in problem in Microsoft Store of Xbox


    I can not open wish-list anymore in Microsoft Store, Xbox after I changed my microsoft account password.

    I only see this page and can not go on with this log in button.

    This page says "Please sign in if you want to see your wish-list".

    Please help me solve this issue.


    Log in problem in Microsoft Store of Xbox [​IMG]


    :)
     
    JonnyWH, Jul 20, 2019
    #1
  2. XBF Eladio M Win User

    Log in problem in Microsoft Store of Xbox

    Hey Jonny

    Thank you for taking the time to post this on the Xbox Forums.

    In regards to this, since you are being prompted to sign back in, what I would recommend would be

    re-adding your account
    .

    Since you just updated your password, it should be too difficult to get back into your account.

    To remove your account, go ahead and follow these simple steps:

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > Account
      > Remove accounts.
    3. Select the account that you want to remove, and then select Remove to confirm.
    4. When you're finished, select Close.

    Once you remove your account, I would encourage the use of a
    power cycle
    . This can by done by performing these steps:

    1. Turn off the Xbox One console by pressing the Xbox button
      on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
      Important Be sure to wait 10 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn on the Xbox One.

    Once this is done, you should be able to add your account back onto your console!

    Give this a try and let us know if this works for you!
  3. Skyman XbX Win User

    Problem with 2 accounts

    another problem.... wiht the old Microsoft account (YAHOO) which my XBOX ONE is logged... it's not poble to do the Login into the Windows Store maybe because it's not a Microsoft accont.

    The good thing is that Everything is working good on iPAD, iPhone and Android device.... i can log in on the microsoft app and i can buy thing without problem.

    The problem is only on the Surface...
  4. yobrizo Win User

    My accounts/devices

    Log into the Microsoft Store (store app) with your Xbox account and you should asocoar the PC
  5. WarBear094 Win User

    Unable to login on xbox

    thanks but it doesn't work, I can't even log on to the PC and the store also has problems. I think that Microsoft has some problmes but the xbox live status mark everything as working
  6. Becker_George_18 Win User

    Can't Log in, Support no help.

    Part of the problem is we can't log into the account at all, which means we can't turn off settings either. Like the OP states, most of us getting this error cannot log in on anything, computer, xbox or phone. I have tried logging into outlook.com, on
    the xbox, Microsoft store on my computer, I have used my phone that isn't on the same wifi network to log into microsoft.com.
Thema:

Log in problem in Microsoft Store of Xbox

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