Logging in to my xbox profile

Discus and support Logging in to my xbox profile in XBoX on Consoles to solve the problem; Hey guys, having a problem logging in to my xbox profile. When asked to sign in, it would give me an error message. I hard reset the xbox holding down... Discussion in 'XBoX on Consoles' started by SHADOWxxSNIPE, Feb 20, 2020.

  1. Logging in to my xbox profile


    Hey guys, having a problem logging in to my xbox profile. When asked to sign in, it would give me an error message. I hard reset the xbox holding down the power button and waiting 60 seconds.......same result. Then I removed the account and went to read
    it to my xbox. After typing in my log in information I get a grey box... and nothing happens....

    :)
     
    SHADOWxxSNIPE, Feb 20, 2020
    #1
  2. Zdubleu Win User

    Logging in to my xbox profile

    Having the specific error message would help isolate the issue for others to help you better. Do you have it?
  3. XBF Brad A Win User

    Logging in to my xbox profile

    Hi Shadow,

    Thanks for coming to the forums. We recommend to try logging in on the
    account website
    . This is just to make sure there are no issues on the account. Once you do that,

    power cycle
    the console, unplug the console from the wall outlet for 30 seconds and plug back in. Power the console on and then try and re-add your profile. If on wifi connection try a ethernet connection as well just as an extra measure. Let us know how
    it goes.

    Thanks,

    Brad
  4. EradiKate8117 Win User

    About to throw Xbox out the window

    Hi again,

    Ok, so I cancelled the subscriptions and got a refund.

    I have repurchased the Ultimate from Son 1 xbox through my profile.

    Games are available now on both xboxes.

    New problem is, my son's can't play them unless they are in my profile.

    If they log into their profiles on their xboxs it states to log in with the profile you purchased the games with.

    If son 1 logs into my profile it logs me out of my profile on son's 2 Xbox and vice versa.

    Now what's going on 😭
  5. a walking pylon Win User

    Can't log in one of my consoles. Error number 80048821

    i tried deleting my profile on my Xbox, like that site said to. I even did a proof of my account. Then i downloaded the profile to that xbox, that worked but i cant log in after that.

    It is weird that I was able to log in successfully to download my profile but not able to log in after that. Really odd.
  6. CharlesSmithCAS Win User

    Family sharing

    Thanks for getting back to me.

    i have been in to my games and apps having signed in as him. The game is showing as installed but when you open the game i get the same error.

    I have found that if he first logs in as me, then logs in as him (two users logged in) he can then play as his profile. If he logs my profile out even whilst playing the game under his profile the game stops and goes back to the same error. If he keeps both
    profiles going and i log in to my profile on another xbox one (therfore logging my profile out of his xbox) it seems to work.

    Very strange
Thema:

Logging in to my xbox profile

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