logging into microsoft on nintendo switch

Hi lulu,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with logging into the Microsoft Account on the Nintendo Switch Minecraft. To help clarify, are you able to sign into the Microsoft Account on the Microsoft website?

I recommend to try troubleshooting the Nintendo Switch Cache and Saved Data. I recommend to

contact Nintendo support for more information on how to troubleshoot the Switch.

Give this a try and let us know the results.

Hello,

I know this issue was addressed last year, but yesterday and today, my friends and I (multiple accounts) can no longer log in to Microsoft on the Nintendo Switch for Minecraft. We have been playing for the past couple months with no issue, then all of a
sudden at the same time we no longer are able to log-in. The failed to log-in message comes after attempting remote connect. I have done the "Clear All Sign-in" data method, with zero success.

I am upset as I want to play with my friends online and no longer can. Has anyone else had this problem starting this week and/or found a fix?

Thank you!

Hi RafasVal



I will be closing this thread as it is linked to a post from
6/26/2019.You are more than welcome to start your own thread detailing the issue at hand
and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to help

Hi Ryan,

Thanks for reaching out to us in the forums for this issue signing into your Microsoft account to access Minecraft on the Nintendo Switch. Have you been able to successfully log into your Microsoft account at
xbox.com or
account.microsoft.com? Have there been any recent updates to the Switch platform that may be causing this according to the Nintendo website that you're aware of at this time? You may also wish to check out the

Mojang Support pages just in case they may be addressing the issue directly.

https://bugs.mojang.com/projects/MCPE/issues/MCPE-34662?filter=allopenissues

If you're still unable to successfully log in, can you please provide us with any error messages or codes you've received so that we may look a bit further into the issue or provide you with some more tailored support or troubleshooting?

Alternatively, you (as well as anyone else that you know that is affected by this) may wish to
request a call back from Xbox Support so that they may document this issue officially and get started on a fix as soon as possible.

I hope that this information helps out!

It must be a server problem, I recommend waiting for it to be resolved.