Logging into XBOX

Discus and support Logging into XBOX in XBoX on Consoles to solve the problem; Hello. When I try and use the Xbox/Xbox gold app or console companion or even just Microsoft I get an error saying I need to sign in on an Xbox. I am... Discussion in 'XBoX on Consoles' started by RyanGrandy, Aug 14, 2019.

  1. RyanGrandy
    RyanGrandy Guest

    Logging into XBOX


    Hello. When I try and use the Xbox/Xbox gold app or console companion or even just Microsoft I get an error saying I need to sign in on an Xbox.

    I am signed in on the XBOX 360.

    I then try to sign in to Microsoft via the Xbox 360 Internet browser and I just get a white screen.

    Is Xbox 360 not supported?

    Do I still need XBOX Gold on the Xbox 360?

    :)
     
    RyanGrandy, Aug 14, 2019
    #1
  2. Skymcnulty Win User

    Logging into xbox

    Thank you! This helped. I didnt even know the xbox and microsoft account werent connected :)
  3. jp77tank Win User

    Logging into XBOX

    To play online you will need an xbox live gold subscription. However you should be able to log into your xbox and either purchase the subscription or view your current one. Just to be sure, check that your internet is working properly and your console
    is connected.
  4. WPAK Win User

    Logging into XBOX

    Hi there,

    just to be sure can you sign in at
    http://account.microsoft.com
    and verify that all information is up to date and no issues are showing?

    Also please check if you can sign in at
    http://account.xbox.com
    without any issues to verify if all is fine on account level.

    Be sure to try this on a PC if possible.

    The Xbox 360 is still supported to be used on Xbox Live and Gold is requirement for online gameplay, for single player (not online) games or just connecting to Xbxo Live, Gold is not a requirement.

    Let us know the results
  5. ChiefJoboo Win User

    Logging into xbox

    First, your Xbox account's age is not connected with your Microsoft age (so if you change that it won't make you an adult). And secondly, the age of your Xbox account is permanently connected with the first date of birth entered when creating the account
    - when that age reaches 18 (20 in Korea and Japan), your account is promoted to an adult account automatically.

    Your Microsoft account can be an adult while your Xbox account can be a child account.

    Please remove yourself from the family group using the info on this page:
    https://support.microsoft.com/en-us/help/4027707


    And if it hasn't promoted you already please remove and redownload your account on your console:

    http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one
  6. Ackis Win User

    Logging into xbox

    Your account is the only one on the console?

    Try removing it and re-adding it.
Thema:

Logging into XBOX

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