Logging into XBOX

Discus and support Logging into XBOX in XBoX on Consoles to solve the problem; Hello. When I try and use the Xbox/Xbox gold app or console companion or even just Microsoft I get an error saying I need to sign in on an Xbox. I am... Discussion in 'XBoX on Consoles' started by RyanGrandy, Aug 14, 2019.

  1. RyanGrandy
    RyanGrandy Guest

    Logging into XBOX


    Hello. When I try and use the Xbox/Xbox gold app or console companion or even just Microsoft I get an error saying I need to sign in on an Xbox.

    I am signed in on the XBOX 360.

    I then try to sign in to Microsoft via the Xbox 360 Internet browser and I just get a white screen.

    Is Xbox 360 not supported?

    Do I still need XBOX Gold on the Xbox 360?

    :)
     
    RyanGrandy, Aug 14, 2019
    #1
  2. XBF Eladio M Win User

    Logging into XBOX

    Hey Ryan

    Thank you for providing that update for us.

    From the image you provided, it appears that you seem to be attempting to install something remotely onto your console, but your device is not being recognized.

    Also, an easy way to make sure you can verify you are online and that your subscription is being recognized correctly on your Xbox 360 is to

    start a party
    .

    This can be done by following these steps:

    1. On your controller, press the Guide button.
    2. Select Party, and then select Start a Party.

    If this can be done [you do not need to invite anyone to your party] this will confirm you are connected to Xbox Live on your Xbox 360.

    Can you confirm for us if you are attempting to download a title from the Xbox website for us? If you can provide this info, we will be able to identify what is the source of this problem.
  3. jp77tank Win User

    Logging into XBOX

    To play online you will need an xbox live gold subscription. However you should be able to log into your xbox and either purchase the subscription or view your current one. Just to be sure, check that your internet is working properly and your console
    is connected.
  4. WPAK Win User

    Logging into XBOX

    Hi there,

    just to be sure can you sign in at
    http://account.microsoft.com
    and verify that all information is up to date and no issues are showing?

    Also please check if you can sign in at
    http://account.xbox.com
    without any issues to verify if all is fine on account level.

    Be sure to try this on a PC if possible.

    The Xbox 360 is still supported to be used on Xbox Live and Gold is requirement for online gameplay, for single player (not online) games or just connecting to Xbxo Live, Gold is not a requirement.

    Let us know the results
  5. Skymcnulty Win User

    Logging into xbox

    Thank you! This helped. I didnt even know the xbox and microsoft account werent connected :)
  6. bob111111111(2) Win User

    Xbox log on

    have you tried resetting the network adaptor on the console

    (configure network then over to additional settings and then resotre to factory defaults)

    then scan for network and then enter in your new key

    also try small and caps letters for the wireless key.
Thema:

Logging into XBOX

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