Long lost xbox 360 account

Discus and support Long lost xbox 360 account in XBoX Accessibility to solve the problem; Hey guys, My issue is that I have a very old xbox account that I can no longer access... I have both of the xbox 360's I use to play on it. The... Discussion in 'XBoX Accessibility' started by quicksu, Feb 16, 2019.

  1. quicksu
    quicksu Guest

    Long lost xbox 360 account


    Hey guys,

    My issue is that I have a very old xbox account that I can no longer access... I have both of the xbox 360's I use to play on it. The problem is that the email account hat it is under is no longer accessible in fact the account is an aol account (when you
    had to pay for email services). Anyways my account is basically gone. I tried many times to recover my account but seems like ill never be able to get it, because I have to go through a support bot service that locks me out of it (I don't remember the security
    question or any information). I just want to recover an old memories when I was once a kid Long lost xbox 360 account :p, please help me!

    :)
     
    quicksu, Feb 16, 2019
    #1
  2. steeledwand7664 Win User

    Long lost xbox 360 account

    If you know the email but not the password you can try filling out the account recovery form here

    account.microsoft.com/acsr

    It will try to verify the account by sending a code to your security proofs (email or phone number) if they were setup or ask your security question. It will also give you the option that you do not have access to any of these anymore.

    When you click on that it will then ask you questions about your account and send that form to the account recovery team.

    They will then look over the answers and if you answered enough of them correctly then they would send you a link to reset your password.

    At that point you would be able to get in and change your security proofs and then be able to change the email that is associated with that account.

    If you do not answer enough of those questions correctly you will still receive an email from the account recovery team letting you know that at which time you can contact xbox support by going to support.xbox.com/contact-us and they will then do an escalation
    for you with some more info from your account and the consoles that it was on previously. The escalations team will then look at those answers and determine if you provided enough info correctly and if so will send you a recovery email to reset your password.
  3. XBF Jasmine Z Win User

    Long lost xbox 360 account

    Hi
    Quicksu,

    Thanks for reaching out to us here on the Forums!

    If you don't know
    your Microsoft account email address or password, use the Lost
    Account Solution
    or the
    Lost Password Solution.

    The only way to recover the account would be through our account recovery form. Our team can only try to help direct on where you fill out said form. You would not
    need to fill out the forgot password on AOL.com.

    I hope this helps :)
  4. 771f0e26-0ea0-4140-9 Win User

    Long lost xbox 360 account

    what if I know the Microsoft account email address, but the email address is no longer accessible. how would I recover anything?
  5. DrifterX22 Win User

    Long lost xbox 360 account

    you can try this.

    Important If you’ve forgotten both your Microsoft account email address
    and your password, first retrieve your email address using the
    Lost Account Solution, then reset your password.

    lost account
  6. BakyOsijekHr Win User

    Recovering Long Lost Account

    Here is the guide. Another option is support.

    When you go to Contact Us, follow these steps to request a chat
    with support:



    · Step 1 ----select Xbox One

    · Step 2 ----select see other options then recover my account

    · Step 3-----select show contact options

    Step 4 ----select chat with support

    I know that this isn't an answer, but is all we can do. Sorry for your trouble and I wish you luck.
Thema:

Long lost xbox 360 account

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