looking for follow up on case

Discus and support looking for follow up on case in XBoX Games and Apps to solve the problem; hey I open up a support case [case number removed] an have not heard nothing about it so was wondering what is going on... Discussion in 'XBoX Games and Apps' started by Jaxter38, Nov 8, 2019.

  1. Jaxter38
    Jaxter38 Guest

    looking for follow up on case


    hey I open up a support case [case number removed] an have not heard nothing about it so was wondering what is going on

    :)
     
    Jaxter38, Nov 8, 2019
    #1
  2. XBF Felixx P Win User

    looking for follow up on case

    Hey Jaxter38!

    Thanks for reaching out to Xbox forums support.

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. We here in the forums department do not have the tools to look up case numbers. The (over the phone / chat) agent would be able
    to look up your support case number and give you an update to see if there is a resolution for your issue.

    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps a bit more. Let us know! Good luck!

    Felix

    Xbox forums support
  3. Ironwilled Win User

    looking for follow up on case

    Hi There,

    If you have received a corresponding email related to this case number, then you can email support on that email. We can't really help regarding anything to do with support cases.
  4. SA1NT 0F LI3S Win User

    So what exactly counts against a custom gamerpic?

    If it is reported then a case is created for the Enforcement Team to look at and then they decide if it follows the Code of Conduct.
  5. Relayed Switch Win User

    Followers not showing up

    Yes Followers has been crap for about a year now and I've been reporting problems about it but Microsoft won't do a thing. I even requested a background check on my account to see if anything is wrong and they said no everything is fine
  6. Swarm-D598BBEC-BF58- Win User

    Followers not showing up

    I have the exact same issue, it's very frustrating and I hope it gets fixed soon.
Thema:

looking for follow up on case

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