Losing a Promotion Code

Discus and support Losing a Promotion Code in XBoX Sales and Promo to solve the problem; Hello there. I'm a new subscriber to the Ultimate Game Pass, and after I bought it, I found out that there are promotion codes that you can get from... Discussion in 'XBoX Sales and Promo' started by DaRealAce, May 3, 2021.

  1. DaRealAce
    DaRealAce Guest

    Losing a Promotion Code


    Hello there. I'm a new subscriber to the Ultimate Game Pass, and after I bought it, I found out that there are promotion codes that you can get from the perks section on your computer desktop Xbox app, I clicked on one of them by mistake, "Sea of Thieves", without being ready to redeem it, and I completely lost it due to not knowing that once I open it I can't open it or find it again anywhere else. My question is, how can I retrieve the promotion code that I lost, or get a new one? If I am unable to receive it or receive a new one at least, it is definitely a huge disappointment as to the fact that it was the most important perk on the "perks" page to me.

    Regards,

    16

    :)
     
    DaRealAce, May 3, 2021
    #1
  2. DanteSparda504 Win User

    Play installed Games on HDD without disc idea. This should be actioned!! - Xbox

    Because it would then promote buying the game, redeeming the code, and then selling the game. It wouldn't help at all and would lose developers even more money than they are already losing.
  3. SHADOWX875 Win User

    Season Pass Wolf Among Us

    They should just give season pass holders a promotional code to dowload episode 2 for free and be done with it. That way they won't *** people off and lose business taking ages to fix the problem.
  4. ngocphi Win User

    I signed up for Gold and have yet to receive code for Ryse like promised...

    Did you buy the promotion or did you use a prepaid code?

    If you used a prepaid code that would be why you must buy the promotion in the dashboard

    Prepaid codes conditions are at the point of sale not redemption

    Meaning any promotion is based on whatever you got with the card not dashboard promotions
  5. ngocphi Win User

    Misleading Promotions and Ill-informed sales representatives

    well no you didn't read the promotional conditions

    And yes its very specific

    In order to use any promotions on any server including psn

    You must buy the promotion via the screen and no using a prepaid code doesn't count

    The use.prepaid code is the part of the buying screen and no it does not change nor does.it invalidate the

    Terms and conditions of the promotion

    Prepaid codes only count as a prior purchase and yes it invalidates your purchase of the promotion since you bought a different promotion. Aka the prepaid code
  6. JosePires1995 Win User

    Can i buy a game on xbox.com with the money from the microsoft account?

    Okay then, I'm out and I'm not with the console, because of it i will lose the promotion of Madden 25.

    Thanks for the answer ngocphi.
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Losing a Promotion Code

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