Losing picture and/or sound while watching TV

Discus and support Losing picture and/or sound while watching TV in XBoX Games and Apps to solve the problem; I'm having big problems watching Sky TV through my Xbox One with the sound cutting out intermittently for no apparent reason. I've got audio settings... Discussion in 'XBoX Games and Apps' started by franck sauzee, Jun 8, 2014.

  1. Losing picture and/or sound while watching TV


    I'm having big problems watching Sky TV through my Xbox One with the sound cutting out intermittently for no apparent reason. I've got audio settings set at uncompressed stereo, and am connected only through the HDMI in (i.e. no optical cable etc).

    Occasionally I'm getting a black screen when I switch to watch tv or change channel.

    The only way I've been able to resume either picture or sound is by powering off the console and/or the Sky box and powering back on again, even then it's not a reliable solution as it sometimes takes a few goes before it recovers.

    Any suggestions? It's really annoying because we just got the Oneguide features in the UK and I'd rather watch TV through Xbox One than having to connect the Sky box directly to the TV just to watch it without losing sound or picture.

    :)
     
    franck sauzee, Jun 8, 2014
    #1
  2. What is X.V. color?

    There is a picture setting called x.v.Color on my tv, should i use this while watching tv or movies?
     
    Bear Grylls 619, Jun 8, 2014
    #2
  3. Sid Mintz
    Sid Mintz Guest
    1-2 second black screen.

    Hi,

    My xbox keeps losing sound and picture for a couple of seconds. Its not my tv as all other devices work fine.

    It happens once or twice an evening.

    Thanks.
     
    Sid Mintz, Jun 9, 2014
    #3
  4. Rikusho Win User

    No Sound since update

    I have also been having issues. I will have sound for a couple of minutes (while watching tv) then lose my sound. I have also run through all my sound options and they are fine. I have yet to test playing a game but I'm frustrated enough. Though I have a
    longer time with sound while on my fumigation app. But will still lose sound.
  5. OCRyzen Win User

    HBO Go

    I just turn on my second TV, if i want to watch HBO on Paid cableTV... ??? or watch HBO on one TV & use Picture in Picture, while playing XBOX...
  6. dorkusJB Win User

    Looking for your TV picture... Let's watch TV! Looking for your TV picture...

    I also have a Cisco cable box and am having this issue. While setting up bounces back and forth between "let's watch Tv" and "looking for your tv picture". Talked to xbox and service provider and sounds like I'm about to get a new xbox.
  7. BacchusOne-EAC37FCE- Win User

    XBOX LIVE TV -- PICTURE BUT NO SOUND

    Having the same issue. Was working fine now picture, but no sound when watching TV.

    The setup is:

    Dish Network

    Pioneer TV

    HDMI cable

    XboxOne
  8. Canuck Win User

    Popping sounds while watching tv.

    Just spent half an hour with Microsoft support. They basically said it must be my model of settop box and to plug it straight into the tv in the meantime. Bummer.... Nothing like getting a brand new toy and having to wait 6 months for it to work properly.

    Anyone else experienced this? I have the Rogers next box 2.0 PVR (Cisco Explorer 8642HD)
Thema:

Losing picture and/or sound while watching TV

Loading...
  1. Losing picture and/or sound while watching TV - Similar Threads - Losing picture sound

  2. If I uninstall upload studio will I lose my clips and screenshots?

    in XBoX Games and Apps
    If I uninstall upload studio will I lose my clips and screenshots?: I am having issues with upload and want to uninstall and then reinstall it to see if doing that will fix it. However, I am not sure if doing that would cause me to lose my clips and screenshots or...
  3. xbox loses my game list offline

    in XBoX Games and Apps
    xbox loses my game list offline: When I'm offline my xbox loses my game list but when I reconnect to the internet it comes back. I am down to 5.4 GB of free space I chatted with an xbox expert earlier today and it won't let me...
  4. Xbox one loses connectivity when external SSD connected.

    in XBoX on Consoles
    Xbox one loses connectivity when external SSD connected.: There are unanswered posts from years ago, posted on them but they locked it. No idea why but here we are, same issue, unresolved. Why does xbox loses connectivity when an SSD is plugged in? IT...
  5. Upnp and package lose.

    in XBoX on Consoles
    Upnp and package lose.: I had fiber installed a week ago and now i can't play any online games. When i go to network settings it tells me Upnp is not successful but my router is telling me its on. Also i show 100 package...
  6. Can not play multiplayer on modern warfare keeps losing connection

    in XBoX Games and Apps
    Can not play multiplayer on modern warfare keeps losing connection: I have not been able to play multiplayer since i installed the game or co op any help would be appreciated 9722d4d2-f8fb-4994-ba1e-58d23cefbece
  7. Keep losing my functions on my controllers while in wireless mode.

    in XBoX on Consoles
    Keep losing my functions on my controllers while in wireless mode.: Keep losing my functions on my controllers while in wireless mode. I can hook up a USB cable and it does not happen. Have reset the console many times and it does not fix any of the problems I...
  8. Losing picture for a second and then it comes back

    in XBoX on Consoles
    Losing picture for a second and then it comes back: So i started plaing on my xbox one today and periodically for a few seconds the screen will go blank and then pop back on like nothing happened and i have no idea as to what is causing it please...
  9. Losing OneGuide picture after update

    in XBoX on Consoles
    Losing OneGuide picture after update: I've had a few problems since the last update. After a couple days of the update, my Kinect appears to have died - no sign of power, the console does not recognize it. That may just be...
  10. Losing games Pictures... 2 specialists believe the issue should be the preview program

    in XBoX on Consoles
    Losing games Pictures... 2 specialists believe the issue should be the preview program: Since digitally downloading The Evil Withing 3 weeks ago, due to the 66% rebate the game had, I start seeing or not seeing some Cover art picture on 3 of my games. The Evil Within, and 2 of my...