Lost all my game history, games in progress and ratings!!!

Discus and support Lost all my game history, games in progress and ratings!!! in XBoX Games and Apps to solve the problem; I was sure there was a post about this yesterday, but cannot find it now. I think the recent update has compromised my account settings, history etc.... Discussion in 'XBoX Games and Apps' started by AvailingJam0105, Apr 10, 2014.

  1. Lost all my game history, games in progress and ratings!!!


    I was sure there was a post about this yesterday, but cannot find it now.

    I think the recent update has compromised my account settings, history etc. No doubt everyone else is affected as well.

    The error message indicates that the connection for Microsoft Push Notification Service is failing, advising me to re-start my laptop.

    Trust me re-starting does not fix the problem.

    So, I have lost about 6 games in progress, all my history and have been reset back to 1000 points (instead of the 1750 or so that I had) as if I was a brand new player.

    Come on Microsoft / Xbox / Microsoft Studios - get this fixed please.

    And to all my opponents whose games with me were in progress - sorry. I don't know the exact spelling of all your usernames so might not be able to reconnect with you easily

    :)
     
    AvailingJam0105, Apr 10, 2014
    #1
  2. MINCNY
    MINCNY Guest
    Lost all Game Progress

    I was on the game 4 days ago with all of my progress. The next time I logged on I had to start from the very beginning, has anyone else got the same issue for PC?
     
    MINCNY, Apr 10, 2014
    #2
  3. SoftMedic
    SoftMedic Guest
    Ive lost all my game history

    My achievements are gone too, about 27000. Is there a major malfunction?
     
    SoftMedic, Apr 10, 2014
    #3
  4. Lost all my game history, games in progress and ratings!!!

    I should have reported this on the forum relating to PC Games, however if anyone makes the same mistake, I have a solution.

    Another user suggested that we could uninstall the app and then go to the store and install it again.

    It worked for me on my laptop, but because I played during the period between the update and the fix for the update, a couple of leaderboard values are a bit strange. And all the games I played in the "dark period" between the first update and the subsequent
    fix have disappeared.

    My previous games have re-appeared. However, if my original opponents do not re-instal the game, they may not be able to complete our games.

    I think I will message them to suggest this approach to continuing our games.
     
    AvailingJam0105, Apr 12, 2014
    #4
  5. AvailingJam0105 Win User

    Lost all my game history, games in progress and ratings!!!

    I should have reported this on the forum relating to PC Games, however if anyone makes the same mistake, I have a solution.

    Another user suggested that we could uninstall the app and then go to the store and install it again.

    It worked for me on my laptop, but because I played during the period between the update and the fix for the update, a couple of leaderboard values are a bit strange. And all the games I played in the "dark period" between the first update and the subsequent
    fix have disappeared.

    My previous games have re-appeared. However, if my original opponents do not re-instal the game, they may not be able to complete our games.

    I think I will message them to suggest this approach to continuing our games.
  6. KiloEchoWhiskey Win User

    Really wanna re-buy but......

    Just lost my game save with all my progress
  7. Ackis Win User

    Lost all game progress.

  8. ScaredySquirrel Win User

    Lost all my weapons and rank? WTF!!

    just lost my multilayer progress. That's a day after I lost all of my single player progress., This game is a joke! If anybody out there is reading this and hasn't purchased the game yet, you'd do well to choose another game.
  9. SoftMedic Win User

    Ive lost all my game history

    My achievements are gone too, about 27000. Is there a major malfunction?
Thema:

Lost all my game history, games in progress and ratings!!!

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