lost code

Discus and support lost code in XBoX on Consoles to solve the problem; I purchased the Xbox 1 Tom Clancey's the Division 2 bundle Yesterday and it did not have the code for the game download. Can I get another code?... Discussion in 'XBoX on Consoles' started by MikeZaller, Sep 4, 2019.

  1. MikeZaller
    MikeZaller Guest

    lost code


    I purchased the Xbox 1 Tom Clancey's the Division 2 bundle Yesterday and it did not have the code for the game download. Can I get another code?

    :)
     
    MikeZaller, Sep 4, 2019
    #1
  2. Anghellic Karma Win User

    Redeem code

    The problem is that Microsoft has no way of verifying that you once had a code and then lost it, so they absolve themselves of responsibility of lost or stolen codes. Sorry :(
  3. Radiant Sword X Win User

    new Xbox and lost code

    I wish there was something I can do. Once codes are lost, they are lost.
  4. Smwutches Win User

    Lost the code for the free game(Battlefield 1) came with the original purchase before downloading it

    Since the purchase was made from Best Buy they would be the ones you'd need to talk to. Microsoft are not responsible for lost or stolen codes. Unfortunately there generally is no way to retrieve a lost code.
  5. Burn The Jedi Win User

    Lost Killer Instinct code

    Ditto as well on the lost code
  6. DaxSeven09 Win User

    Lost Code

    I received my code for ODST / free month of XBL, but I accidentally deleted the message / the message expired, what can I do?

    • If you make a post over in this Xbox Support forum, someone there will be able to help you out
    • For information: Xbox Live messages auto expire after 30 days. If you ever receive a code via one of these messages, make sure to either write it down or store it somewhere like a SMS message or a secure paste bin.
    I believe you can try this out even if you think it might be expired. They will let you know if they can help you or not.
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lost code

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