Lost gamer tag and can't access saved data....help

Discus and support Lost gamer tag and can't access saved data....help in XBoX on Consoles to solve the problem; The Microsoft xbox support person told me to go to settings, storage, hard drive, profiles, select profile with glitches "redhead killer", delete... Discussion in 'XBoX on Consoles' started by matthew9a, Jun 14, 2014.

  1. matthew9a
    matthew9a Guest

    Lost gamer tag and can't access saved data....help


    The Microsoft xbox support person told me to go to settings, storage, hard drive, profiles, select profile with glitches "redhead killer", delete profile only which I did and then of course I lost the connection with the support and can't access my saved
    data....it's under "unknown" profile. Help!

    :)
     
    matthew9a, Jun 14, 2014
    #1
  2. Log in issues

    I recently tried to log in to my account on a friends Xbox one, but the gamer tag that came up is nothing to do with me, or my friend at all. Now when I log in to Microsoft, the strange tag comes up and Ive lost all my data and saved games. Tried contacting
    the so called techies, but all they did was waste my time and were completely useless. Can anyone help?
     
    WoolyCannon2551, Jun 14, 2014
    #2
  3. Fifa 14 crashed to dashboard

    as others have, i tried to reinstall the game and clear all my saved data but didn't work. the solution about changing arena player did work, unfortunatley because i deleated all saved game data i lost all my ultimate team players that i had bought through
    player packs and i can't get them back so that money was wasted. definatley try changing the arena player before you wipe all your saved data.
     
    GreedyBarracuda, Jun 14, 2014
    #3
  4. Lost gamer tag and can't access saved data....help

    Hey there matthew9a Lost gamer tag and can't access saved data....help :)



    You would need to download your profile from Xbox LIVE. You can find out how to do this by following the below guide.



    support.xbox.com/my-account/manage-gamertag-and-profile/download-your-xbox-live-profile-to-another-360-console



    The reason the save data is coming up as 'Unknown' is because you have deleted the profile they were attached to. Re-downloading it should fix the problem for you.



    I hope this helps.

    Many thanks,

    Cloud
     
    Mark Sherwood, Jun 14, 2014
    #4
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Lost gamer tag and can't access saved data....help

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