Lost gamer tag and can't access saved data....help

Discus and support Lost gamer tag and can't access saved data....help in XBoX on Consoles to solve the problem; The Microsoft xbox support person told me to go to settings, storage, hard drive, profiles, select profile with glitches "redhead killer", delete... Discussion in 'XBoX on Consoles' started by matthew9a, Jun 14, 2014.

  1. matthew9a
    matthew9a Guest

    Lost gamer tag and can't access saved data....help


    The Microsoft xbox support person told me to go to settings, storage, hard drive, profiles, select profile with glitches "redhead killer", delete profile only which I did and then of course I lost the connection with the support and can't access my saved
    data....it's under "unknown" profile. Help!

    :)
     
    matthew9a, Jun 14, 2014
    #1
  2. Log in issues

    I recently tried to log in to my account on a friends Xbox one, but the gamer tag that came up is nothing to do with me, or my friend at all. Now when I log in to Microsoft, the strange tag comes up and Ive lost all my data and saved games. Tried contacting
    the so called techies, but all they did was waste my time and were completely useless. Can anyone help?
     
    WoolyCannon2551, Jun 14, 2014
    #2
  3. Fifa 14 crashed to dashboard

    as others have, i tried to reinstall the game and clear all my saved data but didn't work. the solution about changing arena player did work, unfortunatley because i deleated all saved game data i lost all my ultimate team players that i had bought through
    player packs and i can't get them back so that money was wasted. definatley try changing the arena player before you wipe all your saved data.
     
    GreedyBarracuda, Jun 14, 2014
    #3
  4. Lost gamer tag and can't access saved data....help

    Hey there matthew9a Lost gamer tag and can't access saved data....help :)



    You would need to download your profile from Xbox LIVE. You can find out how to do this by following the below guide.



    support.xbox.com/my-account/manage-gamertag-and-profile/download-your-xbox-live-profile-to-another-360-console



    The reason the save data is coming up as 'Unknown' is because you have deleted the profile they were attached to. Re-downloading it should fix the problem for you.



    I hope this helps.

    Many thanks,

    Cloud
     
    Mark Sherwood, Jun 14, 2014
    #4
  5. overkiller1987 Win User

    Deleteing records

    this explanation helped with my lost data i just had to go in to the docs capcom file and rename old gamer tag save data file to new gamer tag name all progress and saves now load no problem thanks
  6. Deutschland Spy Win User

    Lost Save Game After Changing Gamer Tag

    Hi, sorry for losing all your progress, as a gamer I would hate that too, but unless you had backed your progress there is no way to get it back, once its lost, you might have to play through the game again. But I have changed my Gamer Tag many times but
    have never faced any problem with losing my saved data. As changing Gamer Tag does not affect you saved data or your purchases on Xbox Live. Please make sure that there is no problem with your storage unit, as sometimes data get corrupted due to error on it,
    or improper shutdown while the data is saving etc. Hope this helps a little.
  7. Mark Sherwood Win User

    Lost gamer tag and can't access saved data....help

    Hey there matthew9a :)



    You would need to download your profile from Xbox LIVE. You can find out how to do this by following the below guide.



    support.xbox.com/my-account/manage-gamertag-and-profile/download-your-xbox-live-profile-to-another-360-console



    The reason the save data is coming up as 'Unknown' is because you have deleted the profile they were attached to. Re-downloading it should fix the problem for you.



    I hope this helps.

    Many thanks,

    Cloud
  8. BeastBadshah Win User

    How to transfer the game archiving from one account to other account.

    There is no way to transfer games save data from one account to another because save data is associated with gamer tag
  9. ChromeStatue88 Win User

    2 gamer tags with same email. Help!

    This post is by our new gamer tag which we want to get rid of and keep our original one with all our data but it just continues to log us in with this new gamer tag and the old one seems to be lost apart from on the Xbox one.
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Lost gamer tag and can't access saved data....help

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