Lost Microsoft account login data

Discus and support Lost Microsoft account login data in XBoX Games and Apps to solve the problem; I have lost my login data for the microsoft account. Cannot remember the email or the password. I have a Forza Horizon 3 there that I bought and wanted... Discussion in 'XBoX Games and Apps' started by Juliankitt, Oct 2, 2019.

  1. Juliankitt
    Juliankitt Guest

    Lost Microsoft account login data


    I have lost my login data for the microsoft account. Cannot remember the email or the password. I have a Forza Horizon 3 there that I bought and wanted to access it again. Is there a way to recover that account?

    :)
     
    Juliankitt, Oct 2, 2019
    #1
  2. steeledwand7664 Win User

    Lost Microsoft account login data

    My fellow ambassador is trying to help but the link that he put in was for recovering your account but you would need to know the email address associated with the account that you are trying to recover.

    If you know the gamertag that was associated with the account you can contact xbox support by going to support.xbox.com/contact-us and give them the gamertag and if they can verify ownership of the account then they can give you the email address that is
    associated with the account and then can go to the link in the previous post and try and recover the account.
  3. denis97g Win User
  4. XBF Diego M Win User

    Wordam t.

    Hi Laurie,

    As long as you were signed into your account and Xbox Live while you were playing, nothing will be lost if you re-install the game. Game data is associated with your account and backed up to a cloud storage after exiting a game.

    Do you play this on PC? Do you use the same Microsoft account to login in to Windows that you use to login to Xbox Live to play this game?

    Let us know what device you play on and if a re-install of the game helps.
  5. XBF Diego M Win User

    Travando forza horizon 4 [Translation - Locking Forza Horizon 4]

    Hi Luis,

    Have you re-installed the game as was suggest by XBF Chris? If you have and the game still does not get past that point in game then you will need to contact Xbox customer support in your region because at that point all troubleshooting will have been attempted
    besides a complete factory reset wiping everything in the console. Your data re-sync's from the Xbox Live cloud storage so your data isn't lost but everything will need to be re-installed.

    I'm sorry you can't login to your account to get in contact with customer support, but unfortunately you will need to be able to login to a Microsoft account in order to get in contact with support. Please follow this support article

    "When you can't sign in to your Microsoft account"
    for help with getting back into your Microsoft account so you can login to the
    Contact portal for Xbox and speak with someone for further assistance.
  6. WPAK Win User

    problème pour utiliser un compte sur xbox one [Translation-problem to use an account on xbox one]

    Web translation:

    problem to use an account on xbox one

    Hello since Sunday I do not know how to use my account louloumack4, after encoding my password I receive a message, problem with your account please log on account.live.com can you help me recover my data.
    thank you in advance

    Response:

    Hi there,

    please follow the advised steps to try and login at
    http://account.microsoft.com


    If you can't login then try the steps on the page for forgotten password etc here:

    https://support.xbox.com/my-account/microsoft-account/lost-password-solution


    It will have all the steps available to try

    Let us know the results
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Lost Microsoft account login data

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