Lost my 12 months xbox live ?

Discus and support Lost my 12 months xbox live ? in XBoX on Consoles to solve the problem; I suddenly lost my xbox live 12 months , I redeem it in July 2013 which means i still have 2 months. I changed my region in February but it was just... Discussion in 'XBoX on Consoles' started by MisaMichael, May 10, 2014.

  1. MisaMichael
    MisaMichael Guest

    Lost my 12 months xbox live ?


    I suddenly lost my xbox live 12 months , I redeem it in July 2013 which means i still have 2 months. I changed my region in February but it was just fine. Yesterday i signed in and now i dont have gold?

    :)
     
    MisaMichael, May 10, 2014
    #1
  2. Help

    bought xbox live 12 month subscription for stepid son on my phone from cjs cd keys. Comes up on monitor of xbox purchased in a different region . Help needed I'm lost
     
    GaMm3R NaTh800, May 10, 2014
    #2
  3. omar_
    omar_ Guest
    omar_, May 10, 2014
    #3
  4. xTye
    xTye Guest

    Lost my 12 months xbox live ?

    This is something you'll need to contact Xbox Support about as we cannot look into memberships since most of us are not support agents.
     
  5. xTye Win User

    Lost my 12 months xbox live ?

    This is something you'll need to contact Xbox Support about as we cannot look into memberships since most of us are not support agents.
  6. M1RO XBO Win User

    Controller Replacement

    What a nerve!!

    Maybe I will sell my Xbox One too and grab a PS4!

    Normally when they lost a controller they should immediately send a new one and for the inconvenience and for the time I've waited they should send a controller for free oder 12 months abo of xbox live and not 1 month!
  7. WB-5BF98CD1-D0AE-415 Win User

    Lost my 12 month gold

    Hello again, I tried every step you said and nothing worked still a silver account and no tenure when I click on the avatar where it says your tenure even if you have gold or not.
  8. PR1NCE DARKNESS Win User

    Lost my 12 month gold

    [quote user="Outlookx"]my Tenure is set back to "0" it was 3.[/quote]

    The tenure counter on Xbox Live appears to have some issues affecting random users, it's something that's being looked into by Xbox Support (see here: forums.xbox.com/.../441105.aspx). Follow that link, there's a handful of troubleshooting steps you can
    try to see if it'll revert to your correct tenure.



    Remember Tenure increases every time a full 12 months of Xbox Live Gold time have elapsed on the account. Also, being Silver will not cancel the Gold time acquired, but tenure will not increase until Gold time has been added
    again.

    if you haven't yet, please try the following steps:

    • Delete your PROFILE ONLY from your console
    • Power down your Xbox 360 console
    • Give your console a little breather! Wait 30 or so minutes and power your console back on.
    • Re-download your profile
  9. Mister Maka Win User

    I've lost my Xbox Live Gold for 12 months

    Hey there famagic92.

    Please try removing your Xbox Live profile from your Xbox One, power cycle by holding down the power button for 8-10 seconds and then add your profile back.

    If you're still having troubles, let's get you in contact with
    Phone/Chat support
    for assistance.
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Lost my 12 months xbox live ?

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