Main screen won’t fully load on Xbox one

Discus and support Main screen won’t fully load on Xbox one in XBoX Accessibility to solve the problem; My son has been trying to get on his Xbox one all morning. The main screen will not fully load and there is a message “There is a problem getting this... Discussion in 'XBoX Accessibility' started by lunarhawk05, Apr 1, 2019.

  1. lunarhawk05
    lunarhawk05 Guest

    Main screen won’t fully load on Xbox one


    My son has been trying to get on his Xbox one all morning. The main screen will not fully load and there is a message “There is a problem getting this message right now”. You can log into the account but the none of the screens will load. If you try an
    play a game they will not connect either. How do I fix this? I have two other xbox one consoles in the same house on the same network with two other accounts and they work just fine. All 3 have an active paid xbox live account. I can also log into the xbox
    web page on a pc and the mobile app with no problems on this account. HELP...

    :)
     
    lunarhawk05, Apr 1, 2019
    #1
  2. XBF Leslie D Win User

    Main screen won’t fully load on Xbox one

    HiLunarHawk!



    Thank you for letting us know that the answer has been provided and the issue has been resolved. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the
    Xbox Forums for further assistance.

    For those reading this thread, please feel free to create a new thread asking for assistance.
  3. lunarhawk05 Win User

    Main screen won’t fully load on Xbox one

    The hard reset did the trick but Inwill keep these steps in mind for the future. Thanks for the response!
  4. ITILIANM0NST0R Win User

    Main screen won’t fully load on Xbox one

    If the hard resart does not work try unplugging the console for a few minutes. Then sign out of live and the internet connection and then back in to both
  5. XBF Lance J Win User

    Main screen won’t fully load on Xbox one

    Hey Lunar Hawk,

    Thank you for reaching out. We understand your console has been giving you loading issues all morning. If you haven't already done so, go ahead and try performing a

    power cycle
    on your console by doing the following:

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
      Important Be sure to wait 10 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn on the Xbox One.
    Let us know how it goes! :D
  6. DAVIDLANDER Win User

    Minecraft: Xbox One World Not Loading

    I play Minecraft on the Xbox One with the latest version. I was in the End Cities when I had to leave, so I saved and quit. Now, the game is stuck on the “Generating world” screen, and won’t load my world. All of my other worlds load fine, it’s just
    this one that won’t. I just got my Elytra and realllly don’t want to lose this world. Any help/suggestions appreciated.
    This same issue is happening to me and the green bar is fully loaded but wont load me in to the game and this same issue is on the copies of the world but no other worlds. I already did all the troubleshooting provided on this thread. Please help.
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Main screen won’t fully load on Xbox one

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