making a complaint against microsoft

Discus and support making a complaint against microsoft in XBoX Accessibility to solve the problem; so microsoft is a multinational, multi billion dollar company yet it doesn't have a complaints department?? so after a few hours with customer support... Discussion in 'XBoX Accessibility' started by catta fett, Jan 7, 2019.

  1. catta fett
    catta fett Guest

    making a complaint against microsoft


    so microsoft is a multinational, multi billion dollar company yet it doesn't have a complaints department??

    so after a few hours with customer support the best they can come up with is an external link that suggests i take microsoft to small claims court

    :)
     
    catta fett, Jan 7, 2019
    #1
  2. LegendDolby1986 Win User

    making a complaint against microsoft

    speak to support they will be able to help you.
  3. choppyseize Win User

    making a complaint against microsoft

    If you request a call back from Support they can direct you to the proper channels. If it's indeed a court related issue you may have to get it started and let your lawyer handle it from there.
  4. IRB Win User

    making a complaint against microsoft

    Hi

    In general for complaints you have to submit the complaint in writing to the local Head office of your country.
  5. ZombieJesterCOE Win User

    making a complaint against microsoft

    Not really sure what the issue is but there is no real "complaint" department. I would suggest hitting up the XBOX IDEAS page if you have a suggestion on how the service can be better.

    Best of luck!
  6. XBF Brad A Win User

    making a complaint against microsoft

    Hello Catta,

    Thanks for coming to the forums with your issue. If you are in the USA the Microsoft corporate office at:

    Microsoft Corporate Headquarters Location: Address: Microsoft, 1 Microsoft Way, Redmond, Washington 98052-6399, United States. Telephone Number: +1-(800)-642-7676. You can write there with a complaint
    if you need to. Also you can go to

    https://www.microsoft.com/legal if you are thinking on pursuing legal action.

    Thanks,

    Brad
Thema:

making a complaint against microsoft

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