Manual eject not working.

Discus and support Manual eject not working. in XBoX Accessibility to solve the problem; I have a disc stuck in my Xbox 1 x and the bluray disc won't eject when pressing the eject button (it makes a repetitive whirring like noise then... Discussion in 'XBoX Accessibility' started by CeruleanRug333, Jul 15, 2019.

  1. Manual eject not working.


    I have a disc stuck in my Xbox 1 x and the bluray disc won't eject when pressing the eject button (it makes a repetitive whirring like noise then stops) and inserting a straightened paper clip when the console is off into the left hole to manually eject
    it is not doing anything. I know that the paper clip hits something solid before finding the actual hole after wiggling a bit, I've gotten past the solid part. It's not going down to 2 inches ( a bit more than an inch is how far it goes before it hits something
    else) fully but does that matter? Is there any way to get the disc out by this point besides hurting the disc drive or taking apart the Xbox?

    :)
     
    CeruleanRug333, Jul 15, 2019
    #1
  2. Gimpy_P Win User

    Manual eject not working.

    when you insert the clip and hit something solid you need to put some pressure on it, you are manually pushing a "lever" that pushes the disc out, not an electric release.
  3. XBF Diego M Win User

    Manual eject not working.

    Hi CeruleanRug333,

    I'm sorry to hear the manual eject hole by the disc tray is not popping the disc out slightly for you to grab it. I'm not sure if you have to push inside of the hole at an angle, but if you've given it a few tries already with no success, I recommend
    contacting customer support to help you set up a repair order and notate that there is a disc stuck in the console.

    Side note: That number provided by an ambassador has been discontinued and will not connect you to customer support. You now have to login to the contact Xbox support portal to request a callback.

    1. Contact us here
    2. Select Xbox One
    3. Select See other options
    4. Select Payment & billing under Account management
    5. Select show contact options and go to step 4
    6. Select request a call from support if available or there should be a number for you to call
  4. CeruleanRug333 Win User

    Manual eject not working.

    It did not work, thank you for the number.
  5. Nolez Win User

    Manual eject not working.

    If its really stuck inside the xbox then maybe take it to a professional. Trying to extract the disc by yourself may damage the disc or the xbox itself further.
  6. Ninja Bryson Win User

    Manual eject not working.

    It would be best to take it to professional, or somewhere like gamestop.
Thema:

Manual eject not working.

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