March Update messed up my controller and astro A50 Headset.

Discus and support March Update messed up my controller and astro A50 Headset. in XBoX on Consoles to solve the problem; After the March 2015 Xbox One update my controller disconnects every once and awhile, And when I use my Astro A50 's for just chating with cable... Discussion in 'XBoX on Consoles' started by JamieHoskison, Mar 18, 2015.

  1. March Update messed up my controller and astro A50 Headset.


    After the March 2015 Xbox One update my controller disconnects every once and awhile, And when I use my Astro A50 's for just chating with cable plugged into controller I get popping, or zapping sound everysecond and then controller disconnects! This did
    not happen before the recent update. When I am just playing a game with my headset on not using chat, everythings fine except for the once and a while controller disconnect! Problems really arise when I hook my headset chat cable in controller. I found that
    if I do the same thing and have controller plugged in to xbox one. it works flawlessly. Help!

    :)
     
    JamieHoskison, Mar 18, 2015
    #1
  2. Still no Dolby Digital 5.1 Surround after update

    Astro a40/a50 headsets support dolby digital, not dts to my knowledge
     
    xi LIGHTSOUT ix, Mar 18, 2015
    #2
  3. Xbox One S, no sound headset just switched from A50

    so I had an Xbox one Astro a50, and elite controller, esentially borrowed whatever... ok

    So I went back to my regular controller and got a wired cloudx headset.

    No game volume on the headset I tried everything I can in the settings.

    Audio is not bitstream set anymore, vol all the way up.

    Also this happened with both my wired headsets

    Still no vol

    pl0x helps!!!
     
    KyleStewartFromShreveport, Mar 18, 2015
    #3
  4. Mister Beep
    Mister Beep Guest

    March Update messed up my controller and astro A50 Headset.

    Hey there Jamsam360!

    Sorry to hear about the controller and headset issue! Have you checked to see if there are any updates available for that controller? To verify that the controller is up to date, follow the steps below:

    • Plug your headset into your Xbox One controller.
    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'Devices & accessories'.
    • Select your controller.
    • Run the update if it is available.
    If the screen show's 'No update available', the next step is to see if a friend or family member has a different controller you can try with your Xbox One console using the same set up so we can narrow down the issue even further! Post back and let
    us know how it goes! March Update messed up my controller and astro A50 Headset. :D
     
    Mister Beep, Mar 19, 2015
    #4
  5. Controller updated along with my other controllers. Still have problem! Used all other controllers. The problem did not start until this march update. Everything was fine before.
     
    JamieHoskison, Mar 19, 2015
    #5
  6. Mister Beep
    Mister Beep Guest
    The next thing I recommend trying is heading over
    Astro Gaming's Support
    page to try some troubleshooting steps so we can rule out if it is the headset or not.

    After you have contacted Astro Gaming's support, post back here and let us know the results! March Update messed up my controller and astro A50 Headset. :)
     
    Mister Beep, Mar 23, 2015
    #6
  7. They told me to hook controller up wired to console with headset to see if it happens still. It worked flawless hooked up to console no problem. I told them and have not heard back as of yet its been 2 days now. I need to know what the problem could be since
    it works wired but not wireless?
     
    JamieHoskison, Mar 23, 2015
    #7
  8. ISAIAHBOWIE
    ISAIAHBOWIE Guest

    March Update messed up my controller and astro A50 Headset.

    yes myself and 4 others are having the same prob after the march update, pretty butturt right now.
     
    ISAIAHBOWIE, Mar 23, 2015
    #8
  9. TragicSkies
    TragicSkies Guest
    It seems like maybe their is an interference for some reason, have you tried using your headset on the computer or something similar to distinguish if the problem is from the headset or Xbox related?

    This would help the crew over at Microsoft, I'm sure.

    If it's a major problem I'm sure their will be a fix shortly. Just hang tight.
     
    TragicSkies, Oct 31, 2018
    #9
  10. Mister Beep Win User

    March Update messed up my controller and astro A50 Headset.

    Hey there Jamsam360!

    Sorry to hear about the controller and headset issue! Have you checked to see if there are any updates available for that controller? To verify that the controller is up to date, follow the steps below:

    • Plug your headset into your Xbox One controller.
    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'Devices & accessories'.
    • Select your controller.
    • Run the update if it is available.
    If the screen show's 'No update available', the next step is to see if a friend or family member has a different controller you can try with your Xbox One console using the same set up so we can narrow down the issue even further! Post back and let
    us know how it goes! :D
  11. JamieHoskison Win User

    March Update messed up my controller and astro A50 Headset.

    They told me to hook controller up wired to console with headset to see if it happens still. It worked flawless hooked up to console no problem. I told them and have not heard back as of yet its been 2 days now. I need to know what the problem could be since
    it works wired but not wireless?
  12. Mister Beep Win User

    March Update messed up my controller and astro A50 Headset.

    The next thing I recommend trying is heading over
    Astro Gaming's Support
    page to try some troubleshooting steps so we can rule out if it is the headset or not.

    After you have contacted Astro Gaming's support, post back here and let us know the results! :)
  13. JamieHoskison Win User

    March Update messed up my controller and astro A50 Headset.

    Controller updated along with my other controllers. Still have problem! Used all other controllers. The problem did not start until this march update. Everything was fine before.
  14. TragicSkies Win User

    March Update messed up my controller and astro A50 Headset.

    It seems like maybe their is an interference for some reason, have you tried using your headset on the computer or something similar to distinguish if the problem is from the headset or Xbox related?

    This would help the crew over at Microsoft, I'm sure.

    If it's a major problem I'm sure their will be a fix shortly. Just hang tight.
Thema:

March Update messed up my controller and astro A50 Headset.

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