May 2019 update stuck on verifying step at 1%

Discus and support May 2019 update stuck on verifying step at 1% in XBoX on Consoles to solve the problem; I can download the update. When it starts to verify, it gets to 1% and just sits there. Have tried everything but a factory reset. Is anyone else... Discussion in 'XBoX on Consoles' started by RynoCCM, May 27, 2019.

  1. RynoCCM
    RynoCCM Guest

    May 2019 update stuck on verifying step at 1%


    I can download the update. When it starts to verify, it gets to 1% and just sits there. Have tried everything but a factory reset. Is anyone else having this issue?

    :)
     
    RynoCCM, May 27, 2019
    #1
  2. RynoCCM Win User

    May 2019 update stuck on verifying step at 1%

    Thanks for replies all. Ive tried restarting console. Also tried the soft reset by holding the eject and pair buttons. Still no luck.

    I don’t have a Windows computer so can’t try the offline update method. I think my next option is factory reset as has been suggested.

    My question on that- I use an external HDD to save games on. Will I be able to restore those or do I lose everything?
  3. ooD0C H0L1DAYoo Win User

    May 2019 update stuck on verifying step at 1%

    httt://support.xbox.com/contact-us

    Click this link and they can help you
  4. Andre' Arnett-Braun Win User

    May 2019 update stuck on verifying step at 1%

    Hello, RynoCCM!

    I'm sorry that you're experiencing issues with updating your console.

    What troubleshooting have you done exactly? What constitutes as "everything" but a factory reset? Can you provide any more information?
  5. XBF Brad A Win User

    May 2019 update stuck on verifying step at 1%

    Hi Ryno,

    Before doing the factory reset, just disconnect the external HD. This will keep the games on there. Also if you choose reset and keep my games and apps. this will leave the games on your console also.

    Thanks,

    Brad
  6. M3tal Daz3 Win User

    May 2019 update stuck on verifying step at 1%

    At this point I would consider a factory reset as it seems the software is not registering the new update for some reason.
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May 2019 update stuck on verifying step at 1%

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