May 22, 2022 Solitaire Day Bracelet not awarded

Discus and support May 22, 2022 Solitaire Day Bracelet not awarded in XBoX Games and Apps to solve the problem; I recently played the May 22, 2022 Solitaire Day event in Microsoft Solitaire Collections. I placed 7th, but have not been awarded a bracelet. I had... Discussion in 'XBoX Games and Apps' started by SL2252, May 30, 2022.

  1. SL2252
    SL2252 Guest

    May 22, 2022 Solitaire Day Bracelet not awarded


    I recently played the May 22, 2022 Solitaire Day event in Microsoft Solitaire Collections. I placed 7th, but have not been awarded a bracelet. I had yet to play a 10,000 point game. After finishing it on May 29, 2022, I have been awarded two bracelets. Something is glitching.
    May 22, 2022 Solitaire Day Bracelet not awarded [​IMG]

    May 22, 2022 Solitaire Day Bracelet not awarded [​IMG]


    :)
     
    SL2252, May 30, 2022
    #1
  2. Ricardo Lechuga Win User

    May 22, 2022 Solitaire Day Bracelet not awarded

    Hi SL2252! My name is Ricardo an independent advisor ready to help you with this situation!

    So if I understand correctly, you finished all the event games on the 29th right? And on that day you received the bracelet, but not 1, you received 2, seems correct to me, could you explain why it seems glitch to you?
  3. joelunt1 Win User

    May 22, 2022 Solitaire Day Bracelet not awarded

    Well, I created a new account to see how the bracelets were awarded. Ricardo is right. They will never show a #1. Instead, when they have never yet been won, the bracelet will be faded or “grayed out”. When won for the first time, it becomes fully colored. Then, when won for a second time, the #2 appears in a white box in the lower corner and the number increases with each win. Problem solved!
  4. Ricardo Lechuga Win User

    May 22, 2022 Solitaire Day Bracelet not awarded

    But according to the picture you do have a may 22nd, and a top 10 one, that one is for being 7th place

    And then the 10000 you do have 2 but that could be from different times not precisely the same one, but you can always open a support ticket about it

    https://microsoftcasualgames.zendesk.com/hc/en-...
  5. SL2252 Win User

    May 22, 2022 Solitaire Day Bracelet not awarded

    It is a glitch because I was not awarded the May 22nd bracelet, although I finished 7th, and awarded two 10,000 game bracelets, although I have only played once. Since I have no control over the awarding of the bracelets ( I can only play the games), it must be a glitch in the software portion that keeps count of the bracelets.
  6. joelunt1 Win User

    May 22, 2022 Solitaire Day Bracelet not awarded

    The May 22 bracelet icon had always been in the list since I first created this account. Perhaps you are right about how they are awarded,, but it is not logical to me to have counters that start at 2. Still,, thank you for the link. I have submitted a case.

    I don’t know why it asked me for a new profile name, but this is me SL2252.
Thema:

May 22, 2022 Solitaire Day Bracelet not awarded

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