media remote doesnt work with latest updates

The xbox media remote won't even work with the update. Just awful.

I had my Xbox One Media remote stop working for me after months of use. After talking to customer support. They told me to do a factory reset. There was an issue with the latest update. After the reset, it worked. Make sure to select the reset that
keeps your games and apps.

After the March update, none of my xb1 media remotes work including the official remote. Waiting of MS to reply to see if they removed the features

I am also having this issue with two different Xbox Ones and two different media remotes. Most likely a recent update has caused all of our remotes to stop working correctly.

I'm experiencing the same thing. This didn't break for me until I updated my Xbox S console. The media remote lights up when you touch/move it, so I know it works -- and the Xbox Controller works - but the remote won't work with the console. Again, this
happened during the most recent Xbox update.