Membership problem

Discus and support Membership problem in XBoX Accessibility to solve the problem; I upgraded to xbox premium membership and changed my mind. I already had an xbox live membership with one month left. When I cancelled premium, it... Discussion in 'XBoX Accessibility' started by Th3DarkrKn1ght, Aug 24, 2019.

  1. Membership problem


    I upgraded to xbox premium membership and changed my mind. I already had an xbox live membership with one month left. When I cancelled premium, it cancelled live also. How do I get my prepaid live month back?

    :)
     
    Th3DarkrKn1ght, Aug 24, 2019
    #1
  2. Mark Sherwood Win User

    membership problems

    Hey there Jaeger00013.

    This is going to be a long shot, due to the space between the date you redeemed to todays date. But could you go ahead and perform a "Test Xbox Live Connection" test please?



    • Press the Guide button on your controller (Xbox button in the centre of your controller).
    • Go to Settings and then select System Settings.
    • Select Network Settings.
    • Select Wired Network if you are prompted to do so.
    • Select Test Xbox LIVE Connection.


    A lot of the time, this test fixes the problem you are having. However, I don't hold high hopes due to how long ago you redeemed but it is certainly something worth eliminating as an option. Please get back to me with the results.



    Many thanks,

    Cloud
  3. Can Do Sam Win User

    Membership problems

    It Worked, Testing you Connection is a Instant WOOP WOOP :p
  4. Jaeger00013 Win User

    membership problems

    i actualy got a call back, come to find out my account got hacked. :/

    got it fixed though, thank you.
  5. GlobalWebSurfer Win User

    Membership Problems

  6. Pyrotacular Win User

    Membership problems

    I have this same prob dude
Thema:

Membership problem

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