Membership suspended

Discus and support Membership suspended in XBoX Games and Apps to solve the problem; It says update Payment and I did and I check my account and it says everything is running fine but every time I log in on my Xbox it says update... Discussion in 'XBoX Games and Apps' started by sarg1900, Mar 20, 2014.

  1. sarg1900
    sarg1900 Guest

    Membership suspended


    It says update Payment and I did and I check my account and it says everything is running fine but every time I log in on my Xbox it says update Payment option and won't let me play online

    :)
     
    sarg1900, Mar 20, 2014
    #1
  2. Kiesey
    Kiesey Guest
    Membership Suspended,

    Have you logged into
    https://login.live.com
    and took a look at your billing history to see what is oging on? it will show if you were charged or if you have a outstanding balance. If you are still having issue's you can contact Xbox Support by phone and they will look into
    the billing issue.
     
    Kiesey, Mar 20, 2014
    #2
  3. DETOXfifty
    DETOXfifty Guest
    MemberShip suspended?

    Im having same problem! Then when i go online it tells me oh no you found a glitch! Im not happy with support on this issue! No answers
     
    DETOXfifty, Mar 20, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Membership suspended

    Smwutches, Mar 20, 2014
    #4
  5. DETOXfifty Win User

    MemberShip suspended?

    Im having same problem! Then when i go online it tells me oh no you found a glitch! Im not happy with support on this issue! No answers
  6. PMS Epidemic Win User

    MemberShip suspended?

    Have you double checked on Billing.Microsoft.com that your new card is the one listed and defaulted to? It might not hurt to delete previous methods of payment that are no longer valid/necessary. Also verify that your billing address is correct.

    Any further concerns about billing should be directed to Support so they can sort out what's going on with your account. I would suggest having them check what's going on with your credit card/account if the other options don't work.
  7. THADxCASTLE Win User

    Membership Suspended??

    here is the message i get when i try to manage my payment options

    "Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system.

    date: 12/21/2012 12:22:57 AM

    code: AD8CE120523785

    s: RZCQ5XF07VBUJ4UMHn0ZPA==

    id: a50d41c5-8f0c-4b42-ab71-a276feb945ba

    req: 42b4ace4-120b-46c6-b217-f32d506119f2"
  8. deanevans Win User

    membership suspended

    If it tried to take funds from my bank and wasnt any funds why when I apply a 12 month pre paid card is it still not allowing .. but the card is unusable now but im still not able to sign in
  9. Kiesey Win User

    Membership Suspended,

    Have you logged into
    https://login.live.com
    and took a look at your billing history to see what is oging on? it will show if you were charged or if you have a outstanding balance. If you are still having issue's you can contact Xbox Support by phone and they will look into
    the billing issue.
Thema:

Membership suspended

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