merging or changing email for Xbox live / Microsoft account

Discus and support merging or changing email for Xbox live / Microsoft account in XBoX Games and Apps to solve the problem; I have an old Xbox live account that I want to start using again but I set it up with Hotmail account I no longer use. I just want to connect my... Discussion in 'XBoX Games and Apps' started by MJewell, May 23, 2019.

  1. MJewell
    MJewell Guest

    merging or changing email for Xbox live / Microsoft account


    I have an old Xbox live account that I want to start using again but I set it up with Hotmail account I no longer use. I just want to connect my Microsoft account with the old live account there is no option that I can find to merge them and when I try
    to log into the old Hotmail account the only option I can find to do so is through a Microsoft account and even after resetting the password I'm told the password is wrong and I can't get in. help

    :)
     
    MJewell, May 23, 2019
    #1
  2. Boom B00M Boom Win User

    Xbox Bought game, Microsoft Store, 2 Accounts

  3. WPAK Win User

    Merge two accounts?

    Hi there,

    you can't merge accounts itself or fully move the Xbox Live Account to a different Microsoft Account, but something that could work for you is changing the primary email address for the Microsoft Account.

    My assumption what steps might be required are:

    - Change the primary email on the New Unused Xbox Account account to something else (you might need a new MS account/email for that) so that the Wanted email address is no longer attached to a Microsoft Account.

    - Change the primary email on the Old Xbox account to the new wanted email address, so that that Wanted email address can be used to sign in to the Xbox main account.

    See this link for the full information on how to change the primary email address on a Microsoft Account

    https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

    Let us know the results
  4. SammieChaos Win User

    How to merge two xbox accounts

  5. oct0ber01 Win User

    Utterly overwhelmed trying to figure out how to link my gamertag to my Windows 8.1 Live account :(

    Hi metalXcore,

    Like Bob said there is no way to merge two Microsoft accounts together but if you have an existing email that is not related to Microsoft or you want to create a new Microsoft alias, you can follow the steps on this page

    support.xbox.com/.../change-email-sign-in-for-microsoft-account


    Now to change the Live/Microsoft account you used for your Windows PC to the one you are using for your xbox one console you will have to contact Windows PC support for that because Xbox support would not be able to change that.
  6. maxen Win User

    Making two accounts one.

Thema:

merging or changing email for Xbox live / Microsoft account

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