Metro Exodus - The two colonels: Xbox One X crash

Discus and support Metro Exodus - The two colonels: Xbox One X crash in XBoX Games and Apps to solve the problem; Hi, after installing the Metro Exodus dlc (The two colonels) on my xbox one x the console crash (literally shutdown) after intro video before the game... Discussion in 'XBoX Games and Apps' started by newIcemanlive, Aug 30, 2019.

  1. Metro Exodus - The two colonels: Xbox One X crash


    Hi, after installing the Metro Exodus dlc (The two colonels) on my xbox one x the console crash (literally shutdown)
    after intro video before the game menu. I tried to reinstall the game, the updates, and the dlc but the problem persist. The game with updates without dlc does non give problem (Xbox
    One X OS Version 10.0.18362.6065). I contacted Deep Silver Technical Support without getting useful answer, what can I do?

    :)
     
    newIcemanlive, Aug 30, 2019
    #1
  2. GroundOregano94 Win User

    Metro Exodus - The two colonels: Xbox One X crash

    It is not on the developers side. I bought DLC yesterday, but reading your post I just started it. In chapters choose two colonels and press A. After two stories, the game starts with other colonel (not to spoil further) with no problem in controlling
    character. It must be something with your box then. Try
    power cycle
    console describes on the bottom of the page. Also:
    Try Settings. Select All settings. Select System and then select Storage. Select Clear local Xbox 360 storage. Select Yes and restart the console. (This will not affect your cloud saved games or Xbox One games and profiles.) Please let me know if anything
    helps. We have the same OS version. Are you in the insider
    program? Maybe your build is different? It is written under the OS version. Mine is (19h1_release_xbox_dev_1908.190807-1720)
  3. Ricardo Cintra Win User

    Metro Exodus - The two colonels: Xbox One X crash

    Try see if your Xbox have some Firmware Update to do. If you making part for XBox Insiders Firmware Versions, make the Report in Xbox Hub App
  4. choppyseize Win User

    Metro Exodus - The two colonels: Xbox One X crash

    This is a common issue, More on PC though however. I would try basic troubleshooting. Uninstalling, Clearing local saved games and the MAC address. Then installing again.
  5. NeXuS23-[xboxvenue] Win User

    Metro Exodus Keeps Freezing

    I would try performing a power cycle myself
    0. Freshly installed game

    1. Crashed after 34 minutes (power cycled)

    2. Crashed after 1 hour 23 mins (power cycled)

    3. Crashed after 10 minutes (power cycled)

    4. Crashed after 10 minutes again (power cycled)

    5. Crashed after 54 minutes (power cycled)

    5. Crashed idle in menu (power cycled)

    6. Crashed in Chapter Select (power cycled)

    7. Crashed after 42 Minutes (power cycled)

    8. Crashed in Chapter Select (**)

    ** Did shut down the Xbox One X for good, didn't start it since and waiting for patch since, that was on the 16. Feb.

    This and the gamma issue also seems to be a very wide spread issue on the Xbox One X:

    Day 2 of Metro: Exodus. Xb1X. Up to at least 5 crashes now. Game freezes completely and has to be closed down. ETA on a fix?

    https://www.reddit.com/r/xboxone/comments/arb1c3/day_2_of_metro_exodus_xb1x_up_to_at_least_5/

    Auto shut off when playing Metro Exodus
    https://www.reddit.com/r/xboxone/comments/aqt737/auto_shut_off_when_playing_metro_exodus/

    Metro exodus on Xbox one x crashing. https://www.reddit.com/r/xboxone/comments/ar1cvs/metro_exodus_on_xbox_one_x_crashing/

    Metro Exodus, constantly freezing?
    https://www.reddit.com/r/xboxone/comments/arn7nd/metro_exodus_constantly_freezing/

    Metro Exodus on Xbox One X is messed up
    https://www.reddit.com/r/metro_exodus/comments/as5z6w/metro_exodus_on_xbox_one_x_is_messed_up/



    Xbox one x freeze and clunky controls
    https://www.reddit.com/r/metro/comments/aqxze8/xbox_one_x_freeze_and_clunky_controls/

    Freezing on Xbox One X. Anyone else have this?
    https://www.reddit.com/r/metro/comments/aqt9n4/freezing_on_xbox_one_x_anyone_else_have_this/

    Lots of freezing and crashing on the Xbox One X
    https://www.reddit.com/r/metro/comments/argm2o/lots_of_freezing_and_crashing_on_the_xbox_one_x/

    xbox one x metro exodus crash
    https://www.reddit.com/r/Xbox_One_X/comments/aqysge/xbox_one_x_metro_exodus_crash/

    PSA: DON'T PAUSE THE GAME

    https://www.reddit.com/r/metro/comments/aqwr5o/psa_dont_pause_the_game/

    Constant freezing and bugs on Xbox 1 X

    https://www.reddit.com/r/metro_exodus/comments/as4d3h/constant_freezing_and_bugs_on_xbox_1_x/



    XboxOneX - very unstable

    https://www.reddit.com/r/metro/comments/aqus6o/xboxonex_very_unstable/



    The game froze and crashed my Xbox One X
    https://www.reddit.com/r/metro/comments/arkida/the_game_froze_and_crashed_my_xbox_one_x/

    Metro Exodus on the X

    https://www.reddit.com/r/xboxone/comments/asoi6i/metro_exodus_on_the_x/

    3 full crashes in 90 minutes. (Xbox One X)

    https://www.reddit.com/r/metro/comments/ar7906/3_full_crashes_in_90_minutes_xbox_one_x/

    Métro Exodus freeze

    http://www.jeuxvideo.com/forums/42-1000044-58954832-1-0-1-0-metro-exodus-freeze.htm

    Tons of crashes on Xbox One X

    https://www.trueachievements.com/forum/viewthread.aspx?tid=1084764
  6. SpiralOut46and2 Win User

    Metro Exodus not starting, despite being downloaded

    Are you on an Xbox One X, by chance? There were some known issues in Metro Exodus with crashing and freezing on the Xbox One X, sadly. Hopefully these issues will be getting patched very soon.
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Metro Exodus - The two colonels: Xbox One X crash

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