Microphone issue with Xbox Series S

Discus and support Microphone issue with Xbox Series S in XBoX on Consoles to solve the problem; Hi guys. Recently, I have been having microphone issues when using my Xbox Series S. I can hear all audio when using my console via the tv or my... Discussion in 'XBoX on Consoles' started by C0LEY24, Jan 14, 2022.

  1. C0LEY24
    C0LEY24 Guest

    Microphone issue with Xbox Series S


    Hi guys.

    Recently, I have been having microphone issues when using my Xbox Series S.
    I can hear all audio when using my console via the tv or my headset when its plugged in, however no one can hear me, whether thats in game or on an xbox party. I bought a new mic thinking that was the issue but it wasnt. I have reset my console, reset my controller, checked all privacy settings but nothing has worked.
    I've also checked to see if the headset and mic work in my old xbox one and laptop, which it does, meaning there is something wrong with my controller and console. Does anyone know of anyone else having this sort of issue or any ways to help please? Would be much appreciated.

    Cheers

    :)
     
    C0LEY24, Jan 14, 2022
    #1
  2. C0LEY24 Win User

    Microphone issue with Xbox Series S

    I have reset the console on more than one occasion, choosing the 'keep games and date' option. I have also reset wifi, had controller plugged in via usb and turned console off from the mains, nothing seems to work.

    My MIC is on and the console recognises its on, and my settings for communication are all either 'Allow' and 'Everybody'. I believe its done this since the last xbox update.
  3. C0LEY24 Win User

    Microphone issue with Xbox Series S

    Hi Ricardo

    Thanks for your help! I have used my xbox one controller on this console and i have the same issue. However when i used that console on the xbox one, it worked.

    I also used my pc to start an xbox live party and it worked fine. Therefore, there must be an issue with the console. Its been like this for around a week now!
  4. Ricardo Lechuga Win User

    Microphone issue with Xbox Series S

    Hi C0LEY24! My name is Ricardo an independent advisor ready to help you with this situation!

    Please try using the headset on a different controller, if this works means the controller jack it's not making contact with the Microphone part of the headset connector

    If you can't try that test your profile by doing a party chat trough the Xbox app in Pc, if it works means you have a hardware issue between the controller and the headset and not a profile issue
  5. Ricardo Lechuga Win User

    Microphone issue with Xbox Series S

    The console can't avoid the Mic audio unless you change the Mic settings, but if you have done a factory reset on the console that settings must be reset unless you choose to recover settings at the end of the process, I would try again the factory reset
  6. Ricardo Lechuga Win User

    Microphone issue with Xbox Series S

    Sure, Follow these steps to request the service:

    Sign in to the Device service and repair page with your Microsoft account credentials.

    https://account.microsoft.com/devices/select-de...

    ****If your device doesn't appear, add it

    Select the device that you want repaired.

    Follow the onscreen steps to complete your service order request
Thema:

Microphone issue with Xbox Series S

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