Microphone not working. Muted icon.

Discus and support Microphone not working. Muted icon. in XBoX on Consoles to solve the problem; i have 2 controllers and 3 microphones headsets. When i plug in the headset, you cant hear anything. When you go into the party chat, it shows that... Discussion in 'XBoX on Consoles' started by James1608, Sep 28, 2019.

  1. James1608
    James1608 Guest

    Microphone not working. Muted icon.


    i have 2 controllers and 3 microphones headsets. When i plug in the headset, you cant hear anything. When you go into the party chat, it shows that they cant find a microphone for these people. Like it isnt even plugged up. I also noticed that there is
    a muted icon in the top right corner of the home screen next to the battery. Please help! I have done a reset on the console also.

    :)
     
    James1608, Sep 28, 2019
    #1
  2. MOVxMarine Win User

    Microphone not working. Muted icon.

    Hi James1608,

    a very good reason that it may have issues is that the headset is not muted by checking the mute button on the headset controls. Increase the audio by going to Settings>Device & Accessories
    and select your controller to adjust audio settings. Use a different controller or headset to check for any malfunction on the hardware be recognized might have to do with the actual headset.
  3. AquarrzSudnnym Win User

    Microphone not working. Muted icon.

  4. XBF Crystal P Win User

    Microphone not working. Muted icon.

    Hey there James1608,



    Thanks for reaching out here in Xbox Forums. I understand there is a question with connecting a headset to the Xbox Console.
    I recommend trying the following articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controller again.
    • Try using a Headset Adapter for compatibility issues.

    Try this out and let us know the results.
  5. Spazpol Win User

    headset

    What type of headset? Is it a microsoft branded or 3rd party. That icon means the microphone is on mute.
  6. XBF Ruben D Win User

    Microphone mute icon - headset not working

    Hello JKMINISALAH,

    Thank you for replying back and thank you for letting us know that you have Contacted Support and that they have informed you about a solution for the issue. At this time we will be locking this thread as there are no other resolutions for this issue.

    If within the next few days you receive the update and it doesn't resolve the issue or If you simply have any other questions or concerns please feel free to create a new thread and we'll be happy to assist you further.

    Thank you again for posting on Xbox Forums.
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Microphone not working. Muted icon.

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