Microsoft Account Address Book

Discus and support Microsoft Account Address Book in XBoX Games and Apps to solve the problem; Trying to purchase the Xbox Game Pass on the Windows Xbox app, when ever I try to make a purchase it defaults to an American address, I do not live in... Discussion in 'XBoX Games and Apps' started by BreakLegosaurus, Oct 26, 2019.

  1. Microsoft Account Address Book


    Trying to purchase the Xbox Game Pass on the Windows Xbox app, when ever I try to make a purchase it defaults to an American address, I do not live in America I live in South Africa but added this address because thats what the store was asking for and wouldn't
    allow me to change my Country.

    I've tried all the support steps but can't remove the American address in my https://account.microsoft.com/billing/addresses#/ for some STUPID reason. I can't even choose my other addresses I added to the Address Book when making a purchase or add a custom
    address, this is absolutely ridiculous.

    Please could this be resolved asap.

    ***Moved from Apps on Windows 10***

    :)
     
    BreakLegosaurus, Oct 26, 2019
    #1
  2. G v zauBerBerg Win User

    Microsoft Account Address Book

    Hi BreakLegosaurus,

    sorry to hear. In your case it is a "Region Change!!!" so please read this :

    "Account Region Change"


    Hope this helps and please keep us informed
  3. skylaar Win User

    Can anyone help me fix billing address bug

    You can login to Microsoft.com and then click on your name/icon in the upper left and go to My Microsoft Account. There is a Payment and Billing dropdown at the top of the screen and in that dropdown is Address Book. This will list the addresses associated
    with your account. I am trying to recall now but I think I had to setup a payment option with my new address before I could delete my old address in the book.
  4. Delta Burke Win User

    I cant redeem my code for xbox

    Sure

    From your phone:

    go to microsoft.com

    sign in to your account

    Click your account picture in upper right

    Click microsoft account manage

    click the menu drop

    click payment and billing

    click address book

    Click add new address

    add your address

    set as prefered

    and you should be good!

    Hope it works for you!!
  5. GetOuttaMyTree Win User

    Original Xbox game purchase

    I would check that your region (Account >>> Your Info >>> Edit Country/Region) is correct and that your address is correct in your address book (Account >>> Payment & Billing >>> Address Book). Then go back and update/check
    your payment details.
  6. XBF Erick C Win User

    Purchasing

    Hey there Lil.Bob,

    The Microsoft account requires you have a billing address on file in order to add Currency to it. You won't be billed for anything as you are not adding any card information.

    Just go over to your
    Address Book
    on your account, You will see a section under Preferred billing info Below it click on
    Add a new address, here you will enter your billing address, Once this information has been entered you should be able to add the currency to your account.

    I hope this helps!
Thema:

Microsoft Account Address Book

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