Microsoft account balance did not redeem when buying DLC, fully charged to Paypal

Discus and support Microsoft account balance did not redeem when buying DLC, fully charged to Paypal in XBoX Games and Apps to solve the problem; Hey, Just bought the Bioshock Infinite season pass (£15.99). It wouldn't let me select my £10 Microsoft account balance as a payment method, so I... Discussion in 'XBoX Games and Apps' started by BaronWantsBlood, Dec 17, 2014.

  1. Microsoft account balance did not redeem when buying DLC, fully charged to Paypal


    Hey,

    Just bought the Bioshock Infinite season pass (£15.99). It wouldn't let me select my £10 Microsoft account balance as a payment method, so I looked up some FAQs and got the impression if I chose paypal as my payment method, it would automatically redeem
    my balance and take the remainder (£5.99) from paypal. However, the full £15.99 came off paypal and I still have £10 sitting in my microsoft account balance.

    Help appreciated.

    Amy

    :)
     
    BaronWantsBlood, Dec 17, 2014
    #1
  2. Smwutches
    Smwutches Guest
    Redeeming Gift Card Codes?

    When you redeem a gift code it adds money to your Microsoft account balance. When you make a purchase on the Xbox store it will give you the option of using a credit card/Paypal or using your account balance.
     
    Smwutches, Dec 17, 2014
    #2
  3. Xbox Downloadable Games Coming to Retail.

    I didn't even think about PayPal! That's a really good idea. I had an unauthorized charge recently to my PayPal account and they were AWESOME about reversing it -- and quickly, too.
     
    One_chic_gamer, Dec 17, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Microsoft account balance did not redeem when buying DLC, fully charged to Paypal

    Not all content can be purchased using the split payment option. So it's possible that content does not allow that form of payment.
     
    Smwutches, Dec 17, 2014
    #4
  5. Smwutches Win User

    Microsoft account balance did not redeem when buying DLC, fully charged to Paypal

    Not all content can be purchased using the split payment option. So it's possible that content does not allow that form of payment.
  6. Smwutches Win User

    Redeeming Gift Card Codes?

    When you redeem a gift code it adds money to your Microsoft account balance. When you make a purchase on the Xbox store it will give you the option of using a credit card/Paypal or using your account balance.
  7. iareBRENDEN Win User

    Buying Xbox GamePass

    No, you need a debit card, credit card, or paypal to purchase a subscription with your microsoft balance. This is to ensure the subscription will have something to charge when it renews if your balance isn't enough to cover it.
  8. Jacyintha Win User

    Cant buy gold

    It probably has to do with the fact that the subscription is set to automatically renew. By tying a card/paypal to it, your guaranteed to have something to charge. With the Microsoft Account balance, there is no such guarantee.
  9. DanMen334 Win User

    trouble paying Xbox Game Pass Ultimate with Microsoft account balance

    you must have a backup payment option, the balance will be charged from your microsoft account, but the backup option is required, it can be paypal, credit card or debit
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Microsoft account balance did not redeem when buying DLC, fully charged to Paypal

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