Microsoft Account Balance Payment Method Not Showing up

Discus and support Microsoft Account Balance Payment Method Not Showing up in XBoX Games and Apps to solve the problem; Hey so today I scrolling through and tried to purchase some robux but when I got to the payment page my microsoft account balance was not there! Any... Discussion in 'XBoX Games and Apps' started by TanethVan, Apr 15, 2021.

  1. TanethVan
    TanethVan Guest

    Microsoft Account Balance Payment Method Not Showing up


    Hey so today I scrolling through and tried to purchase some robux but when I got to the payment page my microsoft account balance was not there! Any help would be nice.

    :)
     
    TanethVan, Apr 15, 2021
    #1
  2. Smwutches Win User

    Why can't I use my MS account balance?!?

    When you make a purchase, on the console or the website, it clearly shows you which payment method you're using before you confirm the payment. You would need to make sure it shows your Microsoft account balance as your payment method before you confirm
    the payment. You would need to make a purchase on the console in order to use your account balance.
  3. Smwutches Win User

    Help

    When you're making a purchase, make sure it shows that you are using your Microsoft account balance as your payment method. That is the currency on your account.
  4. Smwutches Win User

    Can I add Microsoft cash cards to my Xbox One console even if I have a Visa on it?

    Change the payment method to Microsoft account balance.
  5. Smwutches Win User

    Confused about my points and cash earned.

    You can check your account balance at
    http://commerce.microsoft.com
    Your balance will also show when you start making a purchase and choose your Microsoft account balance as your payment method.
  6. HassanB Win User

    Unable to use current balance to purchase content

    Hi,

    You need to start the transaction with your payment method (credit/debit card) doing so will give you a prompt to use your remaining Microsoft Account balance. It will 0 out your Microsoft Account balance and charge the remainder to your payment method.
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Microsoft Account Balance Payment Method Not Showing up

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