Microsoft Account Balance wont apear on my xbox 360 account

Discus and support Microsoft Account Balance wont apear on my xbox 360 account in XBoX on Consoles to solve the problem; HI, ive recently bought a gift card and after using the code the balanc apeard on my microsoft account, but when i went to purchase a game on my xbox... Discussion in 'XBoX on Consoles' started by SalomeMeisser, Nov 22, 2019.

  1. Microsoft Account Balance wont apear on my xbox 360 account


    HI, ive recently bought a gift card and after using the code the balanc apeard on my microsoft account, but when i went to purchase a game on my xbox 360 it apeard as if i had 0.00 dolars , i have triedeverything , i even tried to buy a game on my computer
    to kater download it but it apeard as if my xbox account ( it has the same email as my microsoft account ) didnt have any money. Please help

    :)
     
    SalomeMeisser, Nov 22, 2019
    #1
  2. RafaelMouraB-DB3E4E3 Win User

    Microsoft Account Balance wont apear on my xbox 360 account

  3. Smwutches Win User

    Purchasing games

    You can use your Microsoft account balance if you make the purchase from a 360. The One store has never been updated to work with Microsoft account balance for 360 or original Xbox game purchases.
  4. Smwutches Win User

    Unable to Purchase Backwards Compatible Game - Billing Correct, Code Redeemed

    In order to use your account balance for Xbox or Xbox 360 games, you would need to make the purchase from a 360 console. The One store does not recognize the Microsoft account balance as a valid payment option for that type of content.
  5. Bandido1508 Win User

    Can't download xbox 360 games on xbox one

    This is an issue with the market place and 360 games.

    This can be an issue with a child account or trying to use Microsoft credits, some purchases may need to be created on the Xbox 360

    https://answers.microsoft.com/en-us/xbox/forum/all/purchasing-xbox-360-marketplace-content-faq/fd3a2dae-8777-4e5c-8e76-00914501c2cf

    Q: Can I use my Microsoft account balance to pay for Xbox 360 content on my Xbox One console or from Xbox.com?

    A: You can't use your Microsoft account balance to pay for Xbox 360 content on your Xbox One console or from Xbox.com. In order for you to use your Microsoft account balance to pay for Xbox 360 content,
    you will need to make the purchase from your Xbox 360 console.

    : Can child accounts purchase Xbox 360 Marketplace content from a Xbox One console or from Xbox.com?

    A: Child or teen accounts cannot make purchases in the Xbox 360 Marketplace on the Xbox One console or Xbox.com. In order for a child or teen account to purchase Xbox 360 content, it must be purchased from
    an Xbox 360 console.
  6. AngelObullets Win User

    Can’t buy backwards compatible game using account balance

    Hi there

    This is due to the Microsoft balance (Microsoft store and Xbox one) and Xbox balance (which was used for 360 store) are 2 different systems in place that is why you cannot use Microsoft account balance to purchase the game. But if you had a gift card and
    redeemed it on the Xbox 360 console you would be allowed to use it on the 360 store.
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Microsoft Account Balance wont apear on my xbox 360 account

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