Microsoft account balance

Discus and support Microsoft account balance in XBoX Sales and Promo to solve the problem; So I bought a $65 gift card to buy Gears of War 4. I redeem my code and everything was fine. Until I saw that the gift card was redeem to buy things... Discussion in 'XBoX Sales and Promo' started by adrinator12, Dec 27, 2018.

  1. adrinator12
    adrinator12 Guest

    Microsoft account balance


    So I bought a $65 gift card to buy Gears of War 4. I redeem my code and everything was fine. Until I saw that the gift card was redeem to buy things from the Microsoft store but the Puerto Rico version and not the USA store.

    Is there anyway i could change or transfer that money, so I could use it on the USA Microsoft store?

    :)
     
    adrinator12, Dec 27, 2018
    #1
  2. RandyAU93 Win User

    Microsoft account balance.

    Let's say the content you want to buy is $19.99, and you have $20 on your account. If your state/country charges sales tax, it will ask for some other payment method that will cover the remaining amount due (item + taxes).

    If the item costs less than $20 and you're pretty sure your area doesn't charge sales tax on digital content purchases, I'd reach out to Xbox Live Support. https://support.xbox.com/contact-us
  3. xCo Illusion Win User

    Microsoft account balance.

    It could depend on what you're trying to buy. If you're trying to buy 360 content on the One, it won't work.
    No, I'm trying to by an Xbox one game :)
  4. WPAK Win User

    Microsoft Account Balance

    Small addition, you can still use that $25 for buying games/video's and DLC etc, but for gold use one of the ways mentioned by xTye
  5. adrinator12 Win User

    Microsoft account balance

    I'll call them if i have no other choice.

    Basically the currency is the reason why is in PR.
  6. adrinator12 Win User

    Microsoft account balance

    No, it says USA

    This is the first this has happened to me because I previously had bought this card and never had any problems.
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Microsoft account balance

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