Microsoft account balance

Discus and support Microsoft account balance in XBoX Games and Apps to solve the problem; Hi there, I've been having problems with my Microsoft account balance. I recently bought an Xbox gift card and redeemed it successfully only to not get... Discussion in 'XBoX Games and Apps' started by YourFadingBunny✔, Sep 18, 2020.

  1. Microsoft account balance


    Hi there, I've been having problems with my Microsoft account balance. I recently bought an Xbox gift card and redeemed it successfully only to not get any funds added to my account. It will only show my previous balance when trying to purchase an item
    on Xbox. But when I check the account balance online, it shows the correct amount that I should have. Is there any fix to this? (I can't buy the item online because it is an offer that can only be bought in-game)

    :)
     
    YourFadingBunny✔, Sep 18, 2020
    #1
  2. SatanicoDrCadillac Win User

    What happened to my money

  3. RandyAU93 Win User

    Microsoft account balance.

    Let's say the content you want to buy is $19.99, and you have $20 on your account. If your state/country charges sales tax, it will ask for some other payment method that will cover the remaining amount due (item + taxes).

    If the item costs less than $20 and you're pretty sure your area doesn't charge sales tax on digital content purchases, I'd reach out to Xbox Live Support. https://support.xbox.com/contact-us
  4. xCo Illusion Win User

    Microsoft account balance.

    It could depend on what you're trying to buy. If you're trying to buy 360 content on the One, it won't work.
    No, I'm trying to by an Xbox one game :)
  5. WPAK Win User

    Microsoft Account Balance

    Small addition, you can still use that $25 for buying games/video's and DLC etc, but for gold use one of the ways mentioned by xTye
  6. richardhuck1 Win User

    Microsoft account balance

    I set up a child account and added money to it but I forgot the password so now I cannot get the child account to log on the Xbox One to be able to use the Microsoft account balance so basically the Xbox One shows the child account but when I click on
    the profile to get the gamertag set up on it it wants to password that I do not remember so basically I can't get into the account without a password and I've tried recover it and I still can't recover it is there a way to remove the child account and the
    money still be on the parent account
Thema:

Microsoft account balance

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