Microsoft account is no longer associated with my Xbox profile

Discus and support Microsoft account is no longer associated with my Xbox profile in XBoX Accessibility to solve the problem; Several months ago I changed my gamer tag on XboxOne, for the first time ever, and I've noticed since then that my Microsoft account shows a different... Discussion in 'XBoX Accessibility' started by axsdeff38, Jul 31, 2020.

  1. axsdeff38
    axsdeff38 Guest

    Microsoft account is no longer associated with my Xbox profile


    Several months ago I changed my gamer tag on XboxOne, for the first time ever, and I've noticed since then that my Microsoft account shows a different gamer tag than what I've been using and I am unable access my information and most notably the Companion
    app. I can even look myself up and have friended myself.

    My gamertag is . I actively use it everyday on Xbox Gold, but when I log onto my Microsoft account it shows 5148 and has no stored data for my games. Is there any way to remedy this?

    :)
     
    axsdeff38, Jul 31, 2020
    #1
  2. DesiringCrowd5 Win User

    Cant connect to xbox live ive reset my router and everything

    when i sign into Microsoft account, it says "this Microsoft account is associated with a different Xbox live profile. Try a different account."

    i deleted my profile, rebuilt the profile, and it didn't help. got the same message.
  3. maxen Win User

    Question about changing email

    To confirm: you're wanting to change the email address (Microsoft Account) associated with your Xbox Live profile?

    In which case, everything remains associated with the Xbox Live profile (purchases, gamerscore, game history, friends, current subscriptions and so on), it's just the underlying MSA (Microsoft Account, the email address) which gets changed.

    However, the funds remain on the old MSA so do not get transferred to your new one, so this will no longer be associated with your Xbox Live profile. The funds should remain accessible on the current/old MSA, but do no transfer across along with the Xbox
    Live profile.

    Let us know how you get on and/or you have any further questions.
  4. ArminatorX Win User

    Signing in with my Microsoft account

    Is your "main Xbox Profile" stored on your console? If so, can you use
    these instructions
    to check if it's still the correct Microsoft Account that is associated with that main Xbox Profile?
  5. r0kr Win User

    xbox live profile

  6. EdnaJael Win User

    xbox 360 error 8C150009

    Not sure if this is related but I've tried to reset my xbox and as I add my account details it says that my microsoft account is associated to another profile of the xbox live, to try another account.
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Microsoft account is no longer associated with my Xbox profile

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