Microsoft account migration mistake

Discus and support Microsoft account migration mistake in XBoX Games and Apps to solve the problem; I accidently merged the wrong Microsoft account with my Mojang one. How can I fix this and connect the right Microsoft account?... Discussion in 'XBoX Games and Apps' started by KBtheBearcat, Dec 3, 2021.

  1. KBtheBearcat
    KBtheBearcat Guest

    Microsoft account migration mistake


    I accidently merged the wrong Microsoft account with my Mojang one. How can I fix this and connect the right Microsoft account?

    :)
     
    KBtheBearcat, Dec 3, 2021
    #1
  2. MateusFontana Win User

    Microsoft account migration mistake

    I see, unfortunately, I don't think Microsoft can do that either. I suggest that you contact them personally, as we in the community are just community members and players just like you. To contact them please use the instructions below.

    Visit the website: https://support.xbox.com/en-US/contact-us

    Click on contact us

    or

    Ask an agent a question

    - Describe the problem you are having, if you are going to use the ask a question to an agent option, to get redirected faster to a real person, enter the term 'talk to agent' and then choose the categories of your problem.

    - Choose to get a callback or talk to one of the community gamers, you will be redirected to the right sector
  3. MateusFontana Win User

    Microsoft account migration mistake

    Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. Unfortunately, if the migration has already been done it will not be possible to undo it, this is said by Mojang in the link below.

    https://help.minecraft.net/hc/en-us/articles/44...

    Anyway, I suggest you contact their support and see if something could be done, to contact them please use the link below.

    https://help.minecraft.net/hc/en-us/requests/ne...

    *Thank you in advance for contacting the community, I hope this can help you. Let me know if you have more questions, please.
  4. KBtheBearcat Win User

    Microsoft account migration mistake

    Thank you I appreciate your reply. I had already contacted them with the same problem, and I was told to contact Microsoft because only they would have access to that information and be able to switch them or do anything.
  5. StefanNeubauer Win User

    Account Migration Mistake

    if by any Chance, this could only be done by xbox Support agents, so give them a call, explain what happened and then its good luck
  6. SingCongButas25 Win User

    Mistake migrating account

    Hi Kabulk,

    I'm sorry to hear about your issue. With regards to the migration thing. Support might not be able to assist you as account migration is a system process. Its actually impossible to migrate by mistake as it needs you to accept before you could continue the
    migration.

    If you're using xbox 360, you might need to create a new account then make sure to put it under UK region then use your credit card to purchase games. If you're using an xbox one, same thing goes. You just need to set the account as your home xbox to share
    the game to your main account.
Thema:

Microsoft account migration mistake

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