Microsoft account

Discus and support Microsoft account in XBoX Accessibility to solve the problem; If I had hair I would have lost it by now. I have a Microsoft account. When I set it up there was a mistake in my address. I have re-set my correct... Discussion in 'XBoX Accessibility' started by AlbertDuncan, Feb 12, 2019.

  1. AlbertDuncan
    AlbertDuncan Guest

    Microsoft account


    If I had hair I would have lost it by now. I have a Microsoft account. When I set it up there was a mistake in my address. I have re-set my correct address as my preferred billing and shipping address and it shows as such.

    Now I am trying to purchase an xbox live gold package. I get thru to the credit debit card bit and it auto populates with the wrong address, so wont accept my payment. If I then go back to my Microsoft account it has been changed back to the wrong address
    as the default one.

    I am at the point of just closing my Microsoft account, its just a never ending roundabout of change default address, try and purchase and default address reset to wrong one. Support is non existent unless you actually have hardware or software.

    Anybody can help?

    :)
     
    AlbertDuncan, Feb 12, 2019
    #1
  2. Smwutches Win User

    microsoft account

    Unfortunately there is no way to know without making the purchase.
  3. Smwutches Win User

    microsoft account

    When you make a purchase, choose your card and it should ask if you want to use the remaining funds in your account first and then it will charge the difference on your card. However, keep in mind that split payments may not be offered on all content.
  4. HassanB Win User

    microsoft account

    Hello,

    If you can't reset the password or fill in the needed information on the account recovery form then please reach out to the
    Microsoft Account team here.

    This is a Microsoft Account issue and not something that Xbox Support can assist you with, nor forum support agents.

    Please reach out to them.
  5. FA113NxMoDz54 Win User

    Microsoft Account

    I did this and it said that I cant switch my account right now.
  6. SimonG597 Win User

    Microsoft Account

    I have the same Problem, but I do not have an XBox, nor do I have access to one. Is there any other way to change it?
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Microsoft account

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