Microsoft Casual Games on iPad crashes at end of every advertisement

Discus and support Microsoft Casual Games on iPad crashes at end of every advertisement in XBoX Games and Apps to solve the problem; I have an iPad Mini with MS Solitaire loaded. At the end of a non MS advert - in this case Newmarket Holidays, the app crashes to a black screen. I... Discussion in 'XBoX Games and Apps' started by Thomas InverG, Feb 14, 2020.

  1. Microsoft Casual Games on iPad crashes at end of every advertisement


    I have an iPad Mini with MS Solitaire loaded. At the end of a non MS advert - in this case Newmarket Holidays, the app crashes to a black screen. I have to Power Off the iPad and restart to get back into the game. I have tried uninstalling MS Solitaire
    and reinstalling but it makes no difference. Can anyone out there help me?

    :)
     
    Thomas InverG, Feb 14, 2020
    #1
  2. Thomas InverG Win User

    Microsoft Casual Games on iPad crashes at end of every advertisement

    I have now completed diagnostics with Apple re the above, uninstalled MS Solitaire then reinstalled it. Next we tried resetting my virtually new iPad mini to its factory settings but still the problem persists. I have attempted to contact MS with no success.
    I cannot find a way of contacting them about this problem as none of their very complicated dropdown menus appear to offer me a route into their system for anyone using MS games on an iPad. I even tried stating that I had an Xbox problem, went through all
    the press 1,2 or 3 about six times then was placed on hold by some robot American before after an eternity the line just went dead. Tried the same process three times and met with the same outcome.

    Just how do I get to speak to someone at MS about my problem. FadingToJosh you are my last hope of an answer!
  3. Thomas InverG Win User

    Microsoft Casual Games on iPad crashes at end of every advertisement

    Which ipad mini do you have? The older versions have less RAM and can crash more often.
    iPad mini 5th generation running ios 13.3.1
  4. FadingToJosh Win User

    Microsoft Casual Games on iPad crashes at end of every advertisement

    Which ipad mini do you have? The older versions have less RAM and can crash more often.
  5. PeteRoskilly Win User

    why is solitaire not available for ios or android

    I have Microsoft casual games downloaded on two pc's and they both have solitaire, but it is unavailable on both my android phone, and my iPad.

    Why is this, is it a Microsoft thing about PC's only?
  6. XBF Leonzo G Win User

    For many months, cannot Watch Ads in MS Bingo (for tickets, coins)

    Hello KimMcC,

    Thank you for bringing this issue to our attention. Sorry to hear about the on going problem with watching advertisements. Microsoft Bingo is a Microsoft casual game. Therefore, the

    Microsoft Casual Game Community
    will be able to assist with any issues or questions. Be sure to let us know the results!
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Microsoft Casual Games on iPad crashes at end of every advertisement

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