Microsoft Edge

Discus and support Microsoft Edge in XBoX on Consoles to solve the problem; Hi, I have a problem, when i open video on Xbox One, Microsoft Edge browser writes "unsupported browser" can you help me somehow? Two weeks ago it was... Discussion in 'XBoX on Consoles' started by CristyCZE, Oct 21, 2019.

  1. CristyCZE
    CristyCZE Guest

    Microsoft Edge


    Hi, I have a problem, when i open video on Xbox One, Microsoft Edge browser writes "unsupported browser" can you help me somehow? Two weeks ago it was possible.

    :)
     
    CristyCZE, Oct 21, 2019
    #1
  2. Rick_W_G Win User

    Microsoft Edge

    @Mister Mascot

    Not sure if you have an update on this issue, but thought I could give you something that the XB team could test to see what I'm talking about

    If you test video playback on Xbox One using the Edge browser pointing to http://tv.emby.media

    Then try to play something that should direct play, e.g. an mp4 with h264/aac. It will crash the browser back to the dashboard during playback.

    The issue started happening with the creator's update

    Hopefully the issue has gotten someone's eye as I've seen several threads related to this issue now from several people when trying to stream using Edge on the XB1

    Thanks
  3. Acid Step Win User

    Microsoft Edge

    Im viewing Facebook, reading the news, or watching a stream.

    Gotcha, if it's a streaming service that's mainly causing it, we'd suggest using an app if the site has created one, but does it always happen if you're doing a specific thing or just randomly?

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    Its random. There sometimes not even a video file involved in what im reading. I know from what i have seen and delt with it a software error. It would be nice if x-box would apply the fix in the next update.
  4. Acid Step Win User

    Microsoft Edge

    Hey there ,

    What are you doing when the app crashes? Are you seeing an error message or error code?

    Let us know!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    Im viewing Facebook, reading the news, or watching a stream.
  5. Miss Bijoux Win User

    Microsoft Edge

    Hey Headon -

    This thread is a bit older now. If you're still experiencing issues with Edge crashing, you'll want to post up a new thread with more specific information. Be sure to include things like what site you're browsing when the browser crashes, how often it happens,
    etc. Also do note that the console version of the browser may not support all websites.

    Thanks for understanding. :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  6. Miss Ghidorah Win User

    Microsoft Edge

    Hey Dr Deathelm,

    Sorry to hear about the frustrations. Is there a particular issue we can help you with in regards to Microsoft Edge? If you just have feedback, you can
    submit feedback over here with anything you feel may need improvements or changes.
Thema:

Microsoft Edge

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