Microsoft Elite Controller V2

Discus and support Microsoft Elite Controller V2 in XBoX on Consoles to solve the problem; Service Request Number is 1507956531 Hi there, My self Rajesh & I am customer service Administrator @ Noel Leeming Store. We had booked complaint on... Discussion in 'XBoX on Consoles' started by NLGGleanfield, Sep 18, 2020.

  1. Microsoft Elite Controller V2


    Service Request Number is 1507956531

    Hi there,

    My self Rajesh & I am customer service Administrator @ Noel Leeming Store. We had booked complaint on 3rd Of Sep 2020 & your rep. Jasmin had attended me on phone. She was not able to log the service because
    of some system issue & asked me that she will send an email to manual logging team and will process the replacement. After that I had follow up mails three more time & the same answer. Today is 18th Of Sep 2020 & I had one more customer complaint which Ms
    Daisy had attended. While conversation I had reminded about this ticket so she told me that she will tell Jasmine to follow up. I have just got a very rude call from Jasmin now, stating I wanted to do some magic to get things shorted & she is not an magician.

    A REALLY GREAT ANSWER from Microsoft rep. I did't expect that from a very reputed company. This controller was given to me by customer for repair/replacement on 2nd Sep & they are just
    behind me for getting replacement. Your rep has the same standard answer & now things goes for Magic. YES, you need to do magic to get your problem shorted. Its Microsoft' problem that they had given access to only one person & which she is not able to get
    access of their system & my customer is suffering. Its your company' problem why should I have to bear it ? If in case, we need to give replacement, we need to bear a cost, not you and that is just because of someones else' lack of efficiency.

    The great thing is your team member who is really even don't know how to talk to customer. I am still handling my customer without any rudeness.

    Please provide me an solution

    :)
     
    NLGGleanfield, Sep 18, 2020
    #1
  2. BlastingAxis Win User

    Birthday gaming!

    elite controller v2 I have v1 but I want the v2
  3. MarsNeedsTacos Win User

    New Xbox Elite 2 Controller (Windows 10)

    The white Elite controller is not an Elite V2, just a minor revision with new color.
  4. DominumStige Win User

    What controller you use?

    I use the Elite Controller V2. It is very comfortable, ergonomic and customizable.
  5. RangerTail Win User

    Xbox Elite Controllerv2 [Mod removed]

    I don't play hard or competitively. Just google Elite controller v2 issues and view the results - its staggering.

    However, I have no problem going online to let everyone know to avoid this controller like COVID.

    In addition, Microsoft has acknowledged that this is an issue:

    https://www.windowscentral.com/xbox-elite-controller-series-2-buyers-report-widespread-issues

    So......?

    Update:

    Switched to my 39.00 Afterglow controller that Ive had for 4 years, The fact that the 39.00 Afterglow has out-performed the 300.00 elite v2 is pathetic on so many levels...
  6. Fl0ydPinkert0n Win User

    Question about controller

    Weight, options / customizations, and obviously price.

    More info on the Elite: https://www.xbox.com/en-US/xbox-one/accessories/controllers/elite-wireless-controller

    And the Elite V2: https://www.xbox.com/en-us/xbox-one/accessories/controllers/elite-wireless-controller-series-2
Thema:

Microsoft Elite Controller V2

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