Microsoft Points Error

Discus and support Microsoft Points Error in XBoX Games and Apps to solve the problem; I've gotten this error more than five times, you guys keep delaying my Microsoft points every 15 days. Why is this happening to me more than twice? My... Discussion in 'XBoX Games and Apps' started by stealthfighter0, Jun 14, 2014.

  1. Microsoft Points Error


    I've gotten this error more than five times, you guys keep delaying my Microsoft points every 15 days. Why is this happening to me more than twice? My billing info is correct. I'm getting twice every month, and they are stalling my requested transfer. I
    can't be satisfied with your service after all this delay, I should have gotten my points more than three months ago.

    Sorry, we are unable to deposit your Rewards Credits. To resolve this issue, please go to
    Microsoft Billing and make sure your account information (including country, region and billing address) is correct. If you're still experiencing
    problems, make a post in our Support Forum.

    :)
     
    stealthfighter0, Jun 14, 2014
    #1
  2. FM1337
    FM1337 Guest
    Paypal problem

    500 Microsoft Points - $7.25

    1000 Microsoft Points - $14.50

    2000 Microsoft Points - $29.00

    5000 Microsoft Points - $72.00

    6000 Microsoft Points - $87.00

    Then explain the error on the purchice page
     
    FM1337, Jun 14, 2014
    #2
  3. Megaconda07
    Megaconda07 Guest
    Microsoft points error

    My family has an xbox live family gold pack, well when my dad tried to buy me 4000 points the first time it said error product cannot be bought or somthing, and then he tried again and it went through. Well it charged his card both times and we didnt get
    the points for the first time. Is there a way we can get the points or a refund?
     
    Megaconda07, Jun 14, 2014
    #3
  4. maxen
    maxen Guest

    Microsoft Points Error

    Hi there Stealthfighter,

    It's better if you go to the Support Forum which is linked in the text you copied, this one:

    forums.xbox.com/.../29.aspx

    That is the forum specifically for the Rewards programme and they will be better able to assist you with this matter.
     
    maxen, Jun 14, 2014
    #4
  5. FM1337 Win User

    Paypal problem

    500 Microsoft Points - $7.25

    1000 Microsoft Points - $14.50

    2000 Microsoft Points - $29.00

    5000 Microsoft Points - $72.00

    6000 Microsoft Points - $87.00

    Then explain the error on the purchice page
  6. Smwutches Win User

    Microsoft points error

    He would need to call support to see what they could do.
  7. voteDC Win User

    Microsoft Points error

    You need to contact phone support and get them to open an Unauthorised Access case Call Us.

    First check with those people who have access to your 360 if they haven't been buying stuff.
  8. maxen Win User

    Microsoft Points Error

    Hi there Stealthfighter,

    It's better if you go to the Support Forum which is linked in the text you copied, this one:

    forums.xbox.com/.../29.aspx

    That is the forum specifically for the Rewards programme and they will be better able to assist you with this matter.
  9. Adrifing Win User

    Microsoft points error

    he can check his billing history and see if it appears in there aswell

    https://billing.microsoft.com/

    and log in - have a look and see if its appeared in there

    log in with the live id in question though

    if it hasn't shown in there but it has shown on the statement from the bank then contact Microsoft

    support.xbox.com/.../contact-us

    billing and subscriptions and then other

    if all else fails call them up - they are helpful and will push to resolve this issue
Thema:

Microsoft Points Error

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