Microsoft points not showing in my account

Discus and support Microsoft points not showing in my account in XBoX Rewards to solve the problem; hi 2 weeks ago I transferred my VIP gems into Microsoft reward points. I was told that my account wound show the points in 90 hours but still nothing.... Discussion in 'XBoX Rewards' started by o0 LunI 0o, May 27, 2018.

  1. o0 LunI 0o
    o0 LunI 0o Guest

    Microsoft points not showing in my account


    hi 2 weeks ago I transferred my VIP gems into Microsoft reward points. I was told that my account wound show the points in 90 hours but still nothing. I've contacted xbox support who told me to post on here so a superior from xbox could install my points
    to my account. I should have got 1000 and 500 points please help thank u

    :)
     
    o0 LunI 0o, May 27, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Microsoft points not showing in my account

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    Also, please note that Microsoft Reward points and Xbox Live Rewards Credits are entirely separate currencies, since the two programs are different Rewards programs and not the same.
     
    XBLRewards8, May 27, 2018
    #2
  3. o0 LunI 0o
    o0 LunI 0o Guest
    Microsoft points not showing in my account

    hi 2 weeks ago I transferred my VIP gems into Microsoft reward points. I was told that my account wound show the points in 90 hours but still nothing. I've contacted xbox support who told me to post on here so a superior from xbox could install my points
    to my account. I should have got 1000 and 500 points please help thank u
     
    o0 LunI 0o, May 27, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Microsoft points not showing in my account

    The credits should show as pending on the MyRewards section of the site. They would be scheduled to deposit in a few days.
     
    Smwutches, May 27, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Microsoft points not showing in my account

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    Also, please note that Microsoft Reward points and Xbox Live Rewards Credits are entirely separate currencies, since the two programs are different Rewards programs and not the same.
  7. Smwutches Win User

    Microsoft points not showing in my account

    The credits should show as pending on the MyRewards section of the site. They would be scheduled to deposit in a few days.
  8. XBLRewards8 Win User

    Microsoft points not showing in my account

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  9. MC GREEN XTREME Win User

    Why is Microsoft ignoring theft from my XBox Live and Microsoft Billing Account?

    FIFA Points purchases show on Microsoft Billing Account. The Points that I did not purchase do not show on my XBox Live Account, probably up to around £70 worth. I have not yet worked out the exact amount. Microsoft are saying that the purchases were made
    from my console but my XBox Live Account shows that this is not at all correct. If the purchases were made from my console then they would show in my XBox Live Account.

    I had already mentioned the XBox Live and Microsoft Billing Accounts.

    Anyway, I can no longer use this account because if I add Microsoft Points to it they will be stolen just like the previous sets before I realized there was a problem. My son is the gamer and before it is mentioned, no he did not make these purchases either!
  10. FEARecon Win User

    M$ trying to force me into using a credit card?

    [quote user="Sword StyIe"]

    I purchased Crysis with Microsoft points

    [/quote]

    The 1600 points I just put on my account aren't showing up as a payment option for it
Thema:

Microsoft points not showing in my account

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