Microsoft rewards app broke after updating

Discus and support Microsoft rewards app broke after updating in XBoX Games and Apps to solve the problem; I'm on xbox one s a few minutes ago I turned it on and started the Microsoft rewards app and it said it needed an update, so I updated it. After the... Discussion in 'XBoX Games and Apps' started by GLaDOS62, Apr 15, 2019.

  1. GLaDOS62
    GLaDOS62 Guest

    Microsoft rewards app broke after updating


    I'm on xbox one s a few minutes ago I turned it on and started the Microsoft rewards app and it said it needed an update, so I updated it.

    After the update I opened it and get an error message "Update your console's location, go to blah blah to do it" I went to the specified setting and all the info is correct.

    I even re-selected the info and restarted the xbox and it's still saying it when I try to open the MS rewards app, everything else is working fine.

    :)
     
    GLaDOS62, Apr 15, 2019
    #1
  2. XBF Amber M Win User

    Microsoft rewards app broke after updating

    Hey there
    GLaDOS62
    !

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you and have a great day!
  3. GLaDOS62 Win User

    Microsoft rewards app broke after updating

    Yes I am in the US, been an MS rewards member for a year now too.
  4. {Parity} Win User

    Microsoft rewards app broke after updating

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  5. ForzaDrift Girl Win User

    Microsoft rewards app broke after updating

    Are you in the xbox update preview group by any chance?
  6. choppyseize Win User

    Microsoft rewards app broke after updating

    Are you in the correct region? It only works in the USA. They have one for Canada now too but it's slightly different.
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Microsoft rewards app broke after updating

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