Microsoft Rewards punch card is not working

Discus and support Microsoft Rewards punch card is not working in XBoX Sales and Promo to solve the problem; Is there any specific process or step to follow to get the +6000 reward points? In last September I punched first the card and then bought "Control",... Discussion in 'XBoX Sales and Promo' started by Martín.ez, Nov 18, 2019.

  1. Martín.ez
    Martín.ez Guest

    Microsoft Rewards punch card is not working


    Is there any specific process or step to follow to get the +6000 reward points?

    In last September I punched first the card and then bought "Control", the end point remained gray and I never did get any reward.

    Now the same thing again: yesterday I punched the card and then pre-ordered "Star Wars Jedi: Fallen Order Deluxe".

    Today was released the game, I already played some levels and got some achievements, but the end point is still gray.



    I begin to believe that I am doing something wrong.

    Anybody knows something about the theme? I would really appreciate the help.

    :)
     
    Martín.ez, Nov 18, 2019
    #1
  2. Smwutches Win User

    Microsoft Rewards punch card is not working

  3. PalmettoBling Win User

    Punch cards

    Yeah, it kinda sucks, but that's how it is. The rewards punch cards are to get people to try games they might not have otherwise. It's a promotion between Microsoft and the company for whos game it is. The same situation applies on purchasing games
    vs pre-ordering. If you pre-order and a punch card comes out, it's ineligible to earn that punch card. Sucks because I do love earning the points but I realize that it's to incite those that wouldn't otherwise buy the product, and not reward those that are
    already on board.
  4. XBF Erick C Win User

    Microsoft Rewards Punch Cards

    Hi Sword

    Thanks for reaching out! We went ahead and
    split
    your question from the Original Thread as it was a bit old.

    I
    would advise that you reach out to the
    Microsoft Rewards Team
    so that you can get further assistance with this issue.

    I hope this helps.
  5. SwordofWhedon Win User

    Microsoft Rewards Punch Cards

    I did, as i stated i have a ticket thats over a week old
  6. Murphs-A47006C9-2185 Win User

    pre ordered games and still no credits

    There was a bug with registering RE7 for the prior Punch card. If you completed the punch card promotion then the reward team will review your account to confirm the bug and respond to you here.

    They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.
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Microsoft Rewards punch card is not working

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