Microsoft rewards support region issue

Discus and support Microsoft rewards support region issue in XBoX Games and Apps to solve the problem; Hello there. I have a problem with microsoft rewards on XBOX. Its saying that microsoft rewards marketing isnt supported for me. I checked the list of... Discussion in 'XBoX Games and Apps' started by urosuros1, Aug 6, 2022 at 11:42 AM.

  1. urosuros1
    urosuros1 Guest

    Microsoft rewards support region issue


    Hello there. I have a problem with microsoft rewards on XBOX. Its saying that microsoft rewards marketing isnt supported for me. I checked the list of supported countries and my country is there. On PC i have no problem. Any fix?

    :)
     
  2. urosuros1 Win User

    Microsoft rewards support region issue

    I did that right now still it happens saying something like market is not supported.
  3. Georges C. Win User

    Microsoft rewards support region issue

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello urosuros1, this happens only in the Console App, have you tried any procedures, such as uninstalling the App or resetting the console while keeping games and Apps?

    I'll be waiting for your reply
  4. XBLRewards8 Win User

    Sweepstakes sent to the wrong address? Is my reward lost forever?

    Hello Ma7ter Chief,

    Your region is not a valid Xbox Live Rewards region. Furthermore, we see no sweepstakes wins for your account.

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  5. XBLRewards8 Win User

    Xbox rewards problem

    Hello Darkmagik007,

    Microsoft chat support does not handle the Xbox Live Rewards program. As stated in the FAQ, this is the only place to receive support for your Xbox Live Rewards Accounts. The "Rewards" program they were referring to is Microsoft Rewards, which is a completely
    separate program. This forum does not have access to chat support, and does not use support numbers.

    Your deposit is being prevented due to a mismatch between your US Rewards Account region and your HK Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location.
  6. XBLRewards8 Win User

    Rewards codes are invalid on xbox 360

    Hello slipfilth,

    This forum is for Xbox Live Rewards issues. There is not currently any offers for your region that would send codes to your email address. If you are asking about Microsoft Rewards, the Microsoft Rewards program is a separate program, so we are not fully
    informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
Thema:

Microsoft rewards support region issue

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