Microsoft saying Xbox been opened but we haven't touched it

Discus and support Microsoft saying Xbox been opened but we haven't touched it in XBoX on Consoles to solve the problem; Hi just wondering if anybody can help? We bought my Daughter an xbox in Dec 2018 for Christmas , she barely has used it and it just wouldbt turn on in... Discussion in 'XBoX on Consoles' started by DaisyBrady Preece, Mar 22, 2020.

  1. Microsoft saying Xbox been opened but we haven't touched it


    Hi just wondering if anybody can help?

    We bought my Daughter an xbox in Dec 2018 for Christmas , she barely has used it and it just wouldbt turn on in feb 2020 , so we sent it off to Microsoft as we knew it was in warranty , they are now saying its been tampered with ....

    We 100% have not touched it but im wondering if we have unexpectedly bought a previously returned one from Argos as its iisted as the warranty is till Aug 2020 but surely if it was newly registered when we set it up it shoukd be Dec 2020 ? Any ideas what
    we can do ?

    Got an upset 9yr old Autistic little girl wanting to contact friends now shes off school and was hopong to use her xbox

    :)
     
    DaisyBrady Preece, Mar 22, 2020
    #1
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Microsoft saying Xbox been opened but we haven't touched it

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