Microsoft Solitaire Collection - Internet connection required

Discus and support Microsoft Solitaire Collection - Internet connection required in XBoX Games and Apps to solve the problem; Hi, Yesterday, I changed my email address to my Microsoft account. Since then I have been unable to connect to the Microsoft Solitaire Collection... Discussion in 'XBoX Games and Apps' started by Stormie4110, May 4, 2021 at 1:42 PM.

  1. Stormie4110
    Stormie4110 Guest

    Microsoft Solitaire Collection - Internet connection required


    Hi,

    Yesterday, I changed
    my email address to my Microsoft account. Since then I have been unable
    to connect to the Microsoft Solitaire Collection (MSC) on my PC. It
    says "You are not connected to the Xbox live service ..."

    I have uninstalled and reinstalled MSC. Reinstalled Microsoft store. Logged in and out of my Microsoft account, amongst others.

    When
    opening MSC a XBOX LIVE window pops up with my email and id with 2
    options Switch account and let's Play. I have clicked both but always
    end up with the same error.

    My internet connection is good and stable.

    Thank you in advance

    :)
     
    Stormie4110, May 4, 2021 at 1:42 PM
    #1
  2. CarlBrutovsky Win User

    Microsoft Solitaire Collection

    Microsoft solitaire Collection plays all adds but will not load the game. message on screen is-( we are having some trouble connecting to the internet to download Microsoft solitaire collection data)
  3. ContactArcher58 Win User

    Unable to launch event

    I have same issue, trying to open the Microsoft solitaire collection live event and I am able to sign in but go to load the event and it says "internet connection required". my internet is connected and working so the tech at comcast said to check with
    you guys. frustrating.
  4. Steven E Blake Win User

    Not able to connect to internet

    what game is??
    Microsoft Solitaire Collection - "Internet connection required" eventually shows up in event box although I can access Xbox site through clicking my avatar image at top of page. No other Internet access issues. Tried the reset button for the app in settings
    but still no connection after it completed.
  5. Mike Smith_784 Win User

    Microsoft Solitaire Collection

    Unfortunately no luck, nobody seems to know anything about these error codes 121003 and 124 on Microsoft Solitaire Collection. Seems to be a cloud issue. The message is no internet connection when the computer is connected.
  6. RaggedMonk798 Win User

    Unable to launch event

    I have been able to login to Microsoft Solitaire Collection but the Event says no internet connection. I have done all the trouble shooting that has been advised and still nothing. How can I be logged in but yet it says no internet connection?
Thema:

Microsoft Solitaire Collection - Internet connection required

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