Microsoft Solitaire Premium Edition

Discus and support Microsoft Solitaire Premium Edition in XBoX Games and Apps to solve the problem; To Whom it May Concern, I have been playing Microsoft Klondike, Mahjong , and Jigsaw for years. For about three weeks now I have not been able to open... Discussion in 'XBoX Games and Apps' started by Virgo9443, Jan 24, 2020.

  1. Virgo9443
    Virgo9443 Guest

    Microsoft Solitaire Premium Edition


    To Whom it May Concern,

    I have been playing Microsoft Klondike, Mahjong , and Jigsaw for years. For about three weeks now I have not been able to open Microsoft Jigsaw. When I click on the game it disappears.

    How do I fix this problem as I used to play Microsoft Jigsaw every day. It is a paid subscription.

    (Camella Sullivan)

    :)
     
    Virgo9443, Jan 24, 2020
    #1
  2. xxxTIMBURYxxx Win User

    Did Microsoft just create an XBox account for me?

    When you first logged into Microsoft Solitaire Collection, it created a GamerTag/Username to be associated with the Microsoft Account used when opening Microsoft Solitaire Collection. This is used to track your progress(score, badges, achievements, etc).
    This GamerTag is generated randomly and may be changed(1 time for free) if you wish to do so.

    Information on how to change your GamerTag can be found HERE.

    A 1 week free trial of Premium Edition is given when you first sign into Microsoft Solitaire Collection. The Premium Edition grants access to bonus exp, coins, tournaments etc, as well as Ad-Free. At the end of the free trial, you are given the option to
    purchase the Premium Edition subscription or continue to play free, without the Premium features.
  3. bleeman Win User

    Solitaire Premium problems

    I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
    but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.
  4. SandraMMH Win User

    My Microsoft Solitaire Collection has stopped working

    I am not using Microsoft Solitaire Premium.

    In Microsoft Solitaire Collection there is.

    "Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.
  5. Sayann X Win User

    Microsoft Solitaire Premium Edition

    Hello, actually like
    MRallamagoosa
    suggests trying to reinstall them, I did the same thing and it worked. It seems that there was a problem with the update.
  6. MRallamagoosa Win User

    Microsoft Solitaire Premium Edition

    Not sure if it is the same issue, since it was moslty going on during the weekend, but the same behavior was common also on other MS casual games (I had the same on Sudoku and something similar on Mahjong). For me reinstalling the app solved the issue, so
    if you haven't tried that already, I suggest to give it a go as a first step.
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Microsoft Solitaire Premium Edition

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