Microsoft Store (Gaming Services) opens when I attempt to start Forza Horizon 5

Discus and support Microsoft Store (Gaming Services) opens when I attempt to start Forza Horizon 5 in XBoX Games and Apps to solve the problem; Hello. As mentioned in the title, I experience an issue where I am unable to launch Forza Horizon 5. I play the game using the PC GamePass. There is... Discussion in 'XBoX Games and Apps' started by elixss_, May 16, 2022.

  1. elixss_
    elixss_ Guest

    Microsoft Store (Gaming Services) opens when I attempt to start Forza Horizon 5


    Hello.

    As mentioned in the title, I experience an issue where I am unable to launch Forza Horizon 5. I play the game using the PC GamePass.

    There is a link with a video that shows how it looks like when I want to start the game.

    What have I tried to solve the issue?

    - Reinstalled the Game

    - Reinstalled Gaming Services

    - "Repaired" both apps in the Windows settings

    - Installed latest Windows updates

    Basically everything I could find when I searched in the web. I use Windows 11 Home.

    https://youtu.be/tQaCTMxJsHQ

    :)
     
    elixss_, May 16, 2022
    #1
  2. JosefLBohorquez Win User

    Microsoft Store (Gaming Services) opens when I attempt to start Forza Horizon 5

    Hi and thanks for reaching Xbox gamer's community. My name is Josef.
    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.
    I'll be happy to assist you out today.

    Hope you're doing great today Elixss

    As you already try most of troubleshooting steps, in case we have 4 options left:

    1. Is contact Forza support, in that way they can assist your further on this:
    https://support.forzamotorsport.net/hc/en-us/re...

    2. Try uninstalling the most recent windows update, just in case it is the one that is causing conflicts

    3. If you're on Windows 11, downgrade to 10 and try again. Or do the opposite case if you're able to upgrade to 11.

    4. Perform a clean boot keeping games and files on your actual Windows version, in that way you're going to have a clean installation of windows system.

    For all this, in the link below you can see steps:
    https://support.microsoft.com/en-us/windows/rec...
  3. PunishedDad Win User

    Games downloaded via game pass wont open(PC)

    I had the same issue with trying to open Forza Horizon 5 from game pass, would open the microsoft store to the "gaming services" page just to tell me it's already installed. Tried multiple reboots an reinstalling the xbox app. Tried the "repair" and "reset" buttons in the app settings for Forza Horizon 5 and after a reboot the xbox app won't even recognize the game is installed, asks me to install it again and then returns an error when I try (Error code: 0x00000001)
    When I try to open the app settings for Forza Horizon 5 from the start menu now it just leads to the generic apps window and doesn't locate FH5 at all.

    so like what I just have > 100gig of dead space on my SSD now? nice

    edit: I updated windows and tried installing FH5 to a different drive, it downloaded like 100mb of data and then recognized the game and let me open it from my SSD again. weird but ok
  4. XER0_Gamez Win User

    Forza Horizon 5 is not able to download to an external drive.

    All of my Microsoft and Xbox games are downloaded on my external drive including the previous Horizon, which is Forza Horizon 4. I changed where new apps are stored when downloaded from the Microsoft store to my external drive but it still wont download Forza Horizon 5 to my external drive. On the Xbox app it wont show my external drive as an option to download to. I am able to download any game from the Microsoft store and Xbox app to my external drive except Forza Horizon 5.
  5. SamQY Win User

    Forza Horizon 5 opening Gaming Services in Microsoft Store

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Did you install Windows 10 from your PC or did a clean install using a flash drive and format your hard drives? If you didn't install as I mentioned, I recommend doing it.
  6. Lucas Lauer Win User

    Forza Horizon 5 Opening Gaming Services in the Microsoft Store

    Hello, DAMIANMYRDA. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    I just saw other user having the same problem as you described like 30 minutes ago. I think it's a bug that just started to happen.

    Would you please wait a few hours and see if the issue goes away? If it doesn't, please let me know and we will start troubleshooting it.
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Microsoft Store (Gaming Services) opens when I attempt to start Forza Horizon 5

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